Aidyn Shaikh
Houston
Summary
Dynamic and attentive professional with experience at Texas Roadhouse and Lone Star Pool Management, excelling in customer service and safety oversight. Demonstrated leadership in training staff and ensuring guest satisfaction, backed by lifeguard certification and strong communication skills. Proven ability to enhance guest experience while maintaining a safe, welcoming environment.
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Texas Roadhouse
08.2021 - 02.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Lifeguard
Lone Star Pool Management
07.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Education
Sam Houston State University
Huntsville, TX05-2028
High School Diploma -
Cy-Fair High School
Cypress, TX05-2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- CPR and AED training
- CPR certified
- Water rescue techniques
- Safety oversight
Certification
CPR Certified
AED Certified
Timeline
Lifeguard
Lone Star Pool Management
07.2024 - 09.2024
Hostess
Texas Roadhouse
08.2021 - 02.2022
Sam Houston State University
High School Diploma -
Cy-Fair High School