Eloise Durr
Austin,Texas
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success. Experienced with market research, campaign support, and social media management. Knowledge of content creation and digital marketing tools.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Quince Lakehouse
01.2024 - 08.2025
- Seat tables based on open table assignments and give the chit to servers
- Organize table arrangements for large party’s and create waitlist for walk ins
- Buss tables and help set them up for service
- Answer calls accordingly and pass on any information to other positions
- Complete cleaning checklist at the beginning and end of each shift
Marketing Intern
PeoplesRX
10.2023 - 05.2024
- Developed content and promotional materials for various campaigns.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
Camp Counselor
Rocky River Ranch
05.2023 - 06.2023
- Supervise and ensure the safety of children
- Lead activities, facilitate community building and conflict resolution
- Lead outdoor games and teach 3 different classes
Hostess
Tiny Boxwoods
04.2022 - 06.2023
- Welcome and greet diners with a positive attitude; provide a positive customer experience in person and over the phone when answering questions and confirming reservations
- Use table assignments to set customers and help with general restaurant upkeep
- Continue to work through the school year on weekends
Lifeguard
City of Austin
06.2021 - 08.2021
- Monitored safety of guests in and around swimming pool
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Checked pool and surrounding areas for hazardous conditions
- Detailed safety rules and procedures regarding activities to customers and guests.
Education
Bachelor of Arts - Communications
University of Arizona
Tucson, AZ05-2028
High school diploma -
Austin High School
Austin, TX05.2024
Skills
- Customer service
- Effective multitasking
- Phone etiquette
- Team collaboration
- Social media marketing
- Event planning
- Content creation
- Strong communicator
- Positive engagement
- Team leadership
- Time management
- Problem-solving
Certification
- Food Handlers Certification
- TABC Certification
- Driver's License
Timeline
Hostess
Quince Lakehouse
01.2024 - 08.2025
Marketing Intern
PeoplesRX
10.2023 - 05.2024
Camp Counselor
Rocky River Ranch
05.2023 - 06.2023
Hostess
Tiny Boxwoods
04.2022 - 06.2023
Lifeguard
City of Austin
06.2021 - 08.2021
Bachelor of Arts - Communications
University of Arizona
High school diploma -
Austin High School
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