Aiesha Livingston
Summary
Diligent environmental services professional with 9 years of experience in housekeeping and patient care within healthcare settings. Proven ability to maintain cleanliness and functionality in hospital environments, ensuring high standards of hygiene. Certified in First Aid and CPR, with strong customer service skills and experience in managing daily operations. Committed to enhancing patient experiences through effective support and care. Willing to relocate: Anywhere Authorized to work in the US for any employer
Professional housekeeping specialist prepared for role with extensive experience in maintaining pristine environments in healthcare settings. Proven ability to manage cleaning duties effectively, ensuring sanitary conditions. Known for strong team collaboration and adaptability to changing needs, with reliable attention to detail and effective time management skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
EVS Housekeeping WG 4, 40 Hours Per Week
Veterans Affairs
02.2024 - Current
- Performs floor maintenance, wall washing. Cleans doors, doorframes, baseboard corners and edges, and stairwells.
- Empties trash and wastebaskets, replaces liners. Transports general refuse, regulated medical waste and recycling to central collection areas.
- Cleans rest rooms, bathrooms, and shower rooms, ensuring that they are cleaned and meet acceptable standards (cleans, disinfects, and deodorizes lavatories, showers, bathtubs, urinals, and toilet bowls; cleans mirrors, sinks, and water fountains; washes and polishes light and toilet fixtures).
- Replenishes supplies of paper towels, toilet paper, hand sanitizers, and soap in all areas where dispensers are located.
- Moves and arranges furniture, patient wardrobes, beds, etc. in the assigned area to accomplish cleaning tasks.
- Provides bed-making services in patient care areas and OD rooms; cleans mattresses, springs, and bed frames; and cleans bedside stands, over bed lights, blood pressure cuffs, bed tables, etc. in patient rooms.
- Removes bags of soiled textiles from patient rooms and transports to the designated soiled room in each ward area; Loads and unloads clean textiles from bulk carts. Restocks clean textile closets, cabinets, shelves, carts, and participates in inventory management activities.
- Defrosts and cleans patient care refrigerators and ice machines in nourishment kitchen areas; cleans stainless steel on storage instrument cabinets and counters, elevators in lobbies, wards, diet-kitchens and nurse utility rooms; and cleans ashtrays, smoke stands, sand urns in designated smoke areas and water fountains.
- Provides interim cleaning of windows and window ledges from the inside, cleans glass door and other glass surfaces; and replaces curtains and cleans blinds.
- Cleans and/or replaces needle boxes.
- Periodically cleans specific non-critical Reusable Medical Equipment (RME) in inpatient and clinical areas of the medical center.
- May work with and provide guidance to a Compensated Work Therapy (CWT) worker, and perform other duties as assigned.
IHSS Caregiver
In Home Support Services (IHSS)
06.2016 - Current
- Personal Care Assistance : Provide daily personal care services, including bathing, grooming, dressing, and toileting, ensuring clients maintain their hygiene and dignity.
- Medication Management : Assist clients with medication reminders and management, ensuring they take prescribed medications on time and understand their dosages.
- Meal Preparation : Plan and prepare nutritious meals according to dietary restrictions and preferences, promoting healthy eating habits and ensuring clients receive adequate nutrition.
- Housekeeping Duties : Perform light housekeeping tasks, such as laundry, cleaning, and organizing living spaces, to maintain a safe and comfortable environment for clients.
- Mobility Assistance : Help clients with mobility challenges, including transferring from bed to wheelchair, walking, and using assistive devices, to enhance their independence and safety.
- Companionship : Provide emotional support and companionship, engaging clients in conversation, activities, and hobbies to combat loneliness and promote mental well-being.
- Transportation Services : Assist clients with transportation to appointments, social events, or errands, ensuring they have access to necessary services and activities outside the home.
- Monitoring Health : Observe and report changes in clients' physical and mental health conditions to family members or healthcare professionals, ensuring timely interventions when needed.
- Support with Daily Activities : Aid clients in completing daily activities such as shopping, meal planning, and personal errands, fostering independence and self-sufficiency.
- Communication with Family : Maintain open lines of communication with family members, providing updates on clients' well-being and any concerns that may arise.
- Emergency Response : Be prepared to respond to emergencies, including administering first aid or contacting medical professionals, ensuring the safety and health of clients.
- Documentation and Reporting : Keep accurate records of care provided, including daily activities, health changes, and incidents, to maintain accountability and facilitate communication with healthcare providers.
- Adherence to Care Plans : Follow individualized care plans developed by healthcare professionals, ensuring that all care provided aligns with the specific needs and goals of each client.
- Respect for Client Privacy : Uphold client confidentiality and privacy at all times, ensuring that personal information is handled with care and respect.
- Training and Development : Participate in ongoing training and professional development opportunities to enhance caregiving skills and stay updated on best practices in in-home care.
- Collaboration with Healthcare Teams : Work collaboratively with healthcare professionals, including nurses and therapists, to provide comprehensive care and support for clients.
- Crisis Management : Develop skills to handle difficult situations and crises effectively, ensuring that clients feel safe and supported during challenging times.
- Cultural Sensitivity : Respect and accommodate clients' cultural backgrounds, beliefs, and preferences, providing care that is inclusive and respectful of diversity.
- Behavioral Support : Provide support for clients with cognitive impairments or behavioral challenges, using patience and understanding to manage difficult behaviors.
- Encouragement of Independence : Foster a sense of independence in clients by encouraging them to participate in their own care and decision-making processes.
- Social Engagement : Encourage social interaction and engagement in community activities, helping clients maintain social connections and a sense of belonging.
- Physical Exercise Support : Assist clients with light exercise routines or physical therapy exercises as prescribed, promoting physical health and mobility.
- Technology Assistance : Help clients navigate technology for communication, entertainment, and accessing services, ensuring they remain connected in a digital world.
- End-of-Life Care : Provide compassionate support for clients and their families during end-of-life care, ensuring comfort and dignity in their final days.
- Advocacy : Act as an advocate for clients' needs and preferences, ensuring their voices are heard in discussions regarding their care and treatment options.
- Building Trusting Relationships : Establish and maintain trusting relationships with clients and their families, creating a supportive and nurturing environment that fosters emotional well-being.
- Flexibility and Adaptability : Adapt to changing client needs and preferences, demonstrating flexibility in caregiving approaches to provide the best possible support.
- Professionalism : Maintain a high standard of professionalism in all interactions, demonstrating reliability, integrity, and a commitment to quality care.
Front Office Assistant
Community severe Bureau
06.2010 - 11.2011
- Customer Service : Greet and assist visitors, ensuring a welcoming atmosphere and addressing inquiries promptly.
- Administrative Support : Handle incoming phone calls, direct inquiries to appropriate personnel, and manage correspondence.
- Scheduling : Schedule and confirm appointments, meetings, and events, ensuring all logistical details are organized.
- Record Keeping : Maintain accurate records of visitor information, appointments, and other front-office data.
- Office Management : Monitor office supplies and order replacements as needed, ensuring the front office operates smoothly.
- Data Entry : Perform data entry tasks, document preparation, and maintain filing systems for easy access to information.
Customer Service Associate
Macy's
10.2003 - 07.2004
- Meet with customers as they enter the store, ask questions about their shopping needs (listen attentively to their response), then provide advice and suggestions based on product knowledge for the shopper to meet their needs
- Inspire the customer to make purchase; celebrate or be excited about the purchase; and make an enduring positive impression in the minds of customer of Macy's, you, the purchase, and you
- Keep fitting rooms always ready for customers by ensuring merchandise are cleared from it swiftly and returned to the appropriate area of the selling floor
- Ensure selling floor presentations are maintained and quickly restock them when necessary
- Ensure to learn Macy's procedures and systems so as to improve selling performance and be effective in carrying out support duties
- Perform all product return duties with utmost professionalism and courteousness
- Achieve Star Reward goals and personal sales goals
- Ensure utmost professionalism, sincerity, and enthusiasm in carrying out all tasks and responsibilities in line with Macy's commitment to outstanding customer service
- Carry out sales support functions involving POS procedures
- Improve knowledge of products at the store by read updated vendor tags and pamphlets and taking part in relevant training courses
- Be updated about promotional sales and events at the store
- Ensure excellent housekeeping standards are maintained
- Ensure compliance, inventory control, and Loss Prevention procedures are maintained
- Carry out other functions as may be assigned.
Education
GED - United States
Adult Education
01-2025
Skills
- Customer service (10 years)
- English
- Environmental Services
- Patient care
- Experience with cavicide chemical (5 years)
- After school program - Teaching (8 years)
- Hospitality
- Cashiering
Certification
- First Aid Certification
- CPR Certification
Timeline
EVS Housekeeping WG 4, 40 Hours Per Week
Veterans Affairs
02.2024 - Current
IHSS Caregiver
In Home Support Services (IHSS)
06.2016 - Current
Front Office Assistant
Community severe Bureau
06.2010 - 11.2011
Customer Service Associate
Macy's
10.2003 - 07.2004
GED - United States
Adult Education
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