Aiesha Reynolds
North Augusta,SC
Summary
Certified Property Manager in Charge, with 6 plus years of experience overseeing residential and commercial properties, ensuring optimal tenant satisfaction, financial performance, and property maintenance. Skilled in budgeting, lease administration, vendor management, and compliance. Proven track record of reducing vacancies, increasing retention, and maintaining high standards of property presentation and profitability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Property Manager
Brookside Properties
Aiken, SC
11.2024 - Current
- Manage property operations, ensuring compliance with regulations and optimal tenant satisfaction.
- Overseas maintenance requests, coordinating timely repairs to enhance property conditions.
- Develope and implement budget plans, optimizing resource allocation for property expenses.
- Lead leasing initiatives, streamlining tenant onboarding processes to improve efficiencies.
- Increase property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamline rent collection processes, reducing late payments and improving overall revenue generation.
- Manage budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Implement cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Sales Associate, Fragrance Manager
Macys Department Store
Augusta, GA
11.2021 - 11.2024
- Provide positive first impressions to welcome existing, new, and potential customers.
- Engage with customers to build rapport and loyalty.
- Build relationships with customers to encourage repeat business.
- Organize shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Manage returns, exchanges and refunds in accordance with store policy.
- Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.
- Develop new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Assistant Community Manager
BH Management Services, LLC- Residence at Riverwatch
Augusta, GA
02.2022 - 11.2023
- Met with residents to gather information and develop effective solutions.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Received and processed resident payments, and updated system accounts with latest information.
- Implemented property management systems to support community and expertly handle diverse needs.
Leasing Consultant
First Communities Management- The Lory of Augusta
Augusta, GA
01.2021 - 02.2022
- Process lease applications
- Answer prospective residents' questions, verifying references, and collecting application fees
- Organize and prepare move-in paperwork, lease renewals, and move-out forms for clients
- Create and disperse monthly newsletter
- Organize and host community events
- Inspect and clean vacant apartments
- Process service requests
- Answer phones and greet current and prospective residents who enter the leasing office
- Accept payments, deposits, rent, and other fees.
Leasing Consultant
First Communities Management -The Haven at Market Street station
Aiken, SC
08.2019 - 12.2021
- Process lease applications
- Answer prospective residents' questions, verifying references, and collecting application fees
- Organize and prepare move-in paperwork, lease renewals, and move-out forms for clients
- Create and disperse monthly newsletter
- Organize and host community events
- Inspect and clean vacant apartments
- Process service requests
- Answer phones and greet current and prospective residents who enter the leasing office
- Accept payments, deposits, rent, and other fees.
Administrative Assistant
Aiken County Health Dept.
Aiken, SC
03.2016 - 04.2019
- Performs in-house billing and receiving of payments
- Provides customer service to preventive health clients, taking payments, sending billing correspondences, answering phone calls, mailing, emailing, and faxing client correspondences.
Finance and Accounting Clerk
Palmetto Government Business Administration
Augusta, GA
09.2011 - 05.2014
- File, fax, mail, and email client/government correspondences and important documents
- Issue claim adjustments
- Prepare, maintain, and verify financial data
- Data entry and coding
- Process Medicare payments
- Count, verify, and secure daily bank deposits
- Generate daily, weekly, and monthly financial reports.
Clerical/Inventory Control Specialist/Sales Associate
Jared The Galleria Of Jewelry
Augusta, GA
10.2008 - 02.2013
- Sales associate - greet guests, ring sales, count funds, put out jewelry, call and email potential guests
- Clerical/inventory control specialist - receive and check in jewelry, make work schedules, maintain inventory accounts, file, fax, and organize paperwork, order and track supplies and invoices
- Provide customer service to customers and vendors.
Sales Associate
Victoria's Secret
Augusta, GA
10.2006 - 06.2012
- Greet customers, ring sales, influence sales, stock and organize merchandise, count monies, assist with nightly deposits, set up store displays, clean and organize store daily.
Education
High school diploma -
North Augusta High School
North Augusta, SC06.2001
Skills
- Customer Service Skills (10 years)
- Property Manager in Charge
- Financial Management (3 years)
- Administration (5 years)
- Sales (10 years)
- Clerical (10 years)
- Inventory Management (5 years)
- Computer Skills (10 years)
- Outlook
- Administrative Assistant
- Entrata
- Yardi
Accomplishments
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Driver's License
Personal Information
Relocation: Anywhere
Accomplishments
- Received 4 quarterly awards for lowest delinquency in the Region.
- Received 2 Merit raises for exceptional work and outstanding performance in my position.
Skills
- Microsoft Office
- Customer Needs Assessment
- Client Account Management
- Sales Development
- Product Sales
- Inventory Control
- Promotional support
Assessments
- Accounting Skills: Bookkeeping, Familiar, 04/01/19
- Data Entry: Accuracy, Highly Proficient, 07/01/19
Timeline
Property Manager
Brookside Properties
11.2024 - Current
Assistant Community Manager
BH Management Services, LLC- Residence at Riverwatch
02.2022 - 11.2023
Sales Associate, Fragrance Manager
Macys Department Store
11.2021 - 11.2024
Leasing Consultant
First Communities Management- The Lory of Augusta
01.2021 - 02.2022
Leasing Consultant
First Communities Management -The Haven at Market Street station
08.2019 - 12.2021
Administrative Assistant
Aiken County Health Dept.
03.2016 - 04.2019
Finance and Accounting Clerk
Palmetto Government Business Administration
09.2011 - 05.2014
Clerical/Inventory Control Specialist/Sales Associate
Jared The Galleria Of Jewelry
10.2008 - 02.2013
Sales Associate
Victoria's Secret
10.2006 - 06.2012
High school diploma -
North Augusta High School