Aigerim Murzakhmetova

Tickets refunds

Reconciliations

Accounts payable

• Performed supplier risk evaluations to predict favorable outcomes.
• Partnered with store visuals to develop and implement merchandising plans to guarantee profitability on weekly basis.
• Recruited and trained new staff members and produced employee schedules.
• Supervised, developed and delegated tasks to employees.
• Supervised staff of 3 in daily operations.

• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Used advanced software to prepare documents, reports, and presentations.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Handled day-to-day accounting processes to drive financial accuracy.
• Maintained integrity of general ledger and chart of accounts.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
• Trained new employees on accounting principles and company procedures.
• Managed daily emails, calls and faxes from customers. Worked on 11 Wahlburgers locations including Franchising accounts for 5 years

• Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
• Made coffee and sandwiches
• Keep work place clean and organized
• great customer service

• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Informed groups of guests on wait times based on kitchen needs and table availability.
• Kept customers happy by balancing check-ins with privacy needs.
• Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
• Maintained current menu knowledge to provide accurate information and help customers make selections.
• Provided excellent and professional service to ensure guest satisfaction.

• Bagged and wrapped goods sold to customers safely and carefully to prevent damage.
• Increased customer satisfaction through friendly and professional communication.
• Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations.
• Identified and refused counterfeit or foreign currency to prevent company losses.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Organized, stocked and sold  merchandise.
• Managed cash drawer throughout shift, keeping big bills out of sight and appropriate levels of change and small bills to meet customer needs.
• Scanned barcodes to process sales and share pricing information with customers.
• Processed transactions by collecting cash, check and credit card payments.