Aiham Ergiai
Broomfield,CO
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 2 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
5
5
years of professional experience
Work History
General Manager
University Hill Market & Deli
Boulder, CO
01.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Bachelor of Science - Aviation And Aerospace Science
Metropolitan State University of Denver
Denver, CO05.2027
High School Diploma -
Mountain Range High School
Westminster12.2022
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Relationship Building
- Staff Training
- Staff Training and Development
- Staff Supervision
- Verbal and written communication
- Employee Scheduling
- Inventory Control
- Performance Improvements
- Workflow Planning
Additional Information
Proficient in Arabic reading and writing. Im also a student pilot and training out of Rocky Mountain Metropolitan Airport.
Languages
Arabic
Full Professional
Timeline
General Manager
University Hill Market & Deli
01.2019 - Current
Bachelor of Science - Aviation And Aerospace Science
Metropolitan State University of Denver
High School Diploma -
Mountain Range High School