Aihseka Cole
Jackson,MS
Summary
Goal-oriented individual with strong ability to greet and assist high volume of customers, providing recommendations based on specific requirements. Proficient in creating visually appealing displays to drive sales and ensuring accurate cash register transactions while maintaining meticulous transaction records. Well-versed in multiple areas and responsibilities, known for exceptional team-building skills and effective project oversight. Skilled in working with diverse personalities, fostering strong collaborative relationships, and consistently delivering impressive results.
Overview
3
3
years of professional experience
Work History
CASHIER
Jack in the box
Victorville, CA
05.2021 - 07.2022
- Highly motivated individual possesses excellent customer care and communication skills with the ability to multitask
- Detail-oriented and driven with a passion for helping guests and ensuring a pleasant dining experience
- Committed to resolving complaints quickly and efficiently.
SALES ASSOCIATE
City Gear
01.2023
- Assist customers in finding correct sizes and pricing
- Answer the phone and provide helpful feedback to inquiring customers
- Check out customers and provide help with online orders
- Organize all back stock and sales items.
Customer Service Representative
Stamps Super Bugers LLC
1801 Dalton St Jackson, MS
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Elementary Education K-6
Jackson State University
Jackson MS05.2026
Sliverado High School
Victorville, CA05.2022
Skills
- Problem Solving
- Creativity
- Communication
- Time Management
- Strong Work Ethic
- Speaks some Spanish
- Organized
- Teamwork and Collaboration
- Customer Service
Organizationshonors
- Donations to High Desert Homeless Services, 2014, Present
- Annual Community Clean Up Day, 2010, 2016
- Annual Widows & Widower Luncheon, 2017, 2020
- Internship at Emmanuel Temple Church, 2018, 2020
- Member of The National Honor Society, 2018, Present
Timeline
Customer Service Representative
Stamps Super Bugers LLC
02.2024 - Current
SALES ASSOCIATE
City Gear
01.2023
CASHIER
Jack in the box
05.2021 - 07.2022
Associate of Arts - Elementary Education K-6
Jackson State University
Sliverado High School