AIKO SIPE
Waianae
Summary
Aloha! My name is Aiko Sipe. I am a team-oriented Sales and Service Manager who has the ability to work within collaborative environments and generate consistent sales accomplishments. Bringing 7+ years' experience in retail settings, including commission based and beauty specialty departments. I can offer an energetic and outgoing attitude with a passionate drive to insure customer satisfaction in addition to making a sales quota.
Overview
7
7
years of professional experience
Work History
Sales and Services Manager
Sephora
Kapolei
07.2022 - Current
- Area of Responsibility consisted of selling services/training the team on different verbiage to sell services during consultations.
- Identifying where Licensed Beauty Advisors/Beauty Advisors struggled and worked with them on improving their opportunities.
- Implemented training programs to ensure Beauty Advisors + Licensed Beauty Advisors were knowledgeable about products, services and behaviors.
- Developed customer service strategies with management team that improved customer satisfaction surveys.
- Responsible for opening & closing store procedures that include cash/tills/deposit handling, confirming daily appointments/team member schedules and referring to store numbers regarding sales + goals (weekly, monthly & yearly).
- Collaborates & communicates daily with management team + Beauty Advisors and Licensed Beauty Advisors to work together to reach sales goals + metric goals.
Assistant Store Manager
Windsor Fashions
Honolulu, HI
06.2022 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Collaborated with the management team to create selling techniques to share with stylists.
- Mentored and trained new stylists by leading by example in hopes of driving sales to meet their personal and store goals.
Education Assistant, Special Needs
Makaha Elementary School
Waianae, HI
01.2022 - 07.2022
- Enhanced student learning by implementing personalized instructional strategies.
- Facilitated small group instruction to enhance individualized learning opportunities.
- Fostered positive relationships between students and their general education peers.
- Maintained detailed records of student performance and behavior incidents for accurate reporting purposes.
- Supported students emotional and behavioral growth by establishing a nurturing classroom environment.
Sales Manager
Furla
Waikele
04.2018 - 12.2021
- Created clientele booklets for the team to connect with their clients on a regular basis to inform them of new arrivals, relevant collaborations and in-store events.
- Ensured that team members were reaching their sales goals on a weekly basis by communicating with them throughout the week on areas of opportunity + guidance if needed.
- Responsible for opening and closing procedures that include cash/tills/deposit handling and monitoring daily/weekly/monthly sales goals.
Education
Diploma -
Waianae High School
05.2016
Skills
- Cash handling
- Data Analysis
- Highly organized and efficient
- Attention to Detail
- Collaboration & Teamwork
- Time Management Skills
- Ability to Learn Quickly
- Customer service
- Decision-making
- Customer focused
Timeline
Sales and Services Manager
Sephora
07.2022 - Current
Assistant Store Manager
Windsor Fashions
06.2022 - 10.2022
Education Assistant, Special Needs
Makaha Elementary School
01.2022 - 07.2022
Sales Manager
Furla
04.2018 - 12.2021
Diploma -
Waianae High School