Summary
Overview
Work History
Education
Skills
Timeline
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AIKO SIPE

Waianae

Summary

Aloha! My name is Aiko Sipe. I am a team-oriented Sales and Service Manager who has the ability to work within collaborative environments and generate consistent sales accomplishments. Bringing 7+ years' experience in retail settings, including commission based and beauty specialty departments. I can offer an energetic and outgoing attitude with a passionate drive to insure customer satisfaction in addition to making a sales quota.

Overview

7
7
years of professional experience

Work History

Sales and Services Manager

Sephora
07.2022 - Current
  • Area of Responsibility consisted of selling services/training the team on different verbiage to sell services during consultations.
  • Identifying where Licensed Beauty Advisors/Beauty Advisors struggled and worked with them on improving their opportunities.
  • Implemented training programs to ensure Beauty Advisors + Licensed Beauty Advisors were knowledgeable about products, services and behaviors.
  • Developed customer service strategies with management team that improved customer satisfaction surveys.
  • Responsible for opening & closing store procedures that include cash/tills/deposit handling, confirming daily appointments/team member schedules and referring to store numbers regarding sales + goals (weekly, monthly & yearly).
  • Collaborates & communicates daily with management team + Beauty Advisors and Licensed Beauty Advisors to work together to reach sales goals + metric goals.

Assistant Store Manager

Windsor Fashions
06.2022 - 10.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Collaborated with the management team to create selling techniques to share with stylists.
  • Mentored and trained new stylists by leading by example in hopes of driving sales to meet their personal and store goals.

Education Assistant, Special Needs

Makaha Elementary School
01.2022 - 07.2022
  • Enhanced student learning by implementing personalized instructional strategies.
  • Facilitated small group instruction to enhance individualized learning opportunities.
  • Fostered positive relationships between students and their general education peers.
  • Maintained detailed records of student performance and behavior incidents for accurate reporting purposes.
  • Supported students emotional and behavioral growth by establishing a nurturing classroom environment.

Sales Manager

Furla
04.2018 - 12.2021
  • Created clientele booklets for the team to connect with their clients on a regular basis to inform them of new arrivals, relevant collaborations and in-store events.
  • Ensured that team members were reaching their sales goals on a weekly basis by communicating with them throughout the week on areas of opportunity + guidance if needed.
  • Responsible for opening and closing procedures that include cash/tills/deposit handling and monitoring daily/weekly/monthly sales goals.

Education

Diploma -

Waianae High School
05.2016

Skills

  • Cash handling
  • Data Analysis
  • Highly organized and efficient
  • Attention to Detail
  • Collaboration & Teamwork
  • Time Management Skills
  • Ability to Learn Quickly
  • Customer service
  • Decision-making
  • Customer focused

Timeline

Sales and Services Manager

Sephora
07.2022 - Current

Assistant Store Manager

Windsor Fashions
06.2022 - 10.2022

Education Assistant, Special Needs

Makaha Elementary School
01.2022 - 07.2022

Sales Manager

Furla
04.2018 - 12.2021

Diploma -

Waianae High School

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