Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

AILA HOTICH

Columbia,MO

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Acreage by Stem Ciders
Lafayette, Colorado
06.2025 - 08.2025
  • Demonstrated leadership by proactively managing opening and closing responsibilities.
  • Assisted team members during busy periods to ensure smooth operations and satisfaction.
  • Ensured cleanliness and organization, fostering a welcoming environment for guests.

Cashier/Server

Boardwalk Pizza and Brewery
Ellisville, Missouri
08.2021 - 07.2024
  • Processed transactions accurately using the POS system, ensuring precise financial records
  • Cultivated positive interactions by addressing concerns and ensuring customer satisfaction
  • Coordinated orders with kitchen staff to facilitate prompt service delivery

Snack Bar Server

Meadowbrook Country Club
Ballwin, Missouri
05.2021 - 08.2021
  • Delivered accurate orders and addressed customer inquiries to promote optimal customer satisfaction
  • Supplied snacks while maintaining food safety standards in a fast-paced setting
  • Maintained consistent cleanliness and streamlined operations through teamwork

Cashier/Sales Associate

Marshalls TJX Companies
Ballwin, Missouri
07.2020 - 07.2021
  • Verified charges and processed transactions efficiently for accurate financial processing
  • Anticipated customer needs and fulfilled special requests to elevate customer experience

Education

Bachelor of Science - Business Administration

University of Missouri
Columbia, Missouri
05.2026

Skills

  • Business communication
  • Time management
  • Sales techniques
  • Order coordination
  • Effective communication
  • Problem solving
  • Collaboration
  • Microsoft Word
  • Excel
  • Canva
  • Digital marketing
  • Search engine optimization (SEO)
  • Google Analytics

Accomplishments

Missouri Transfer Award I Fall 2023- Spring 2024

  • Achieved a 3.75 GPA and 24 or more transferable credit hours

St. Louis Community College Dean’s List Fall 2022, Spring 2023

  • Achieved a minimum GPA of 3.5 while enrolled in at least 12 credit hours

Certification

Google Analytics Certified

  • Issued by Google, Jul 2025

Timeline

Server

Acreage by Stem Ciders
06.2025 - 08.2025

Cashier/Server

Boardwalk Pizza and Brewery
08.2021 - 07.2024

Snack Bar Server

Meadowbrook Country Club
05.2021 - 08.2021

Cashier/Sales Associate

Marshalls TJX Companies
07.2020 - 07.2021

Bachelor of Science - Business Administration

University of Missouri

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AILA HOTICH