AILA HOTICH
Columbia,MO
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Acreage by Stem Ciders
Lafayette, Colorado
06.2025 - 08.2025
- Demonstrated leadership by proactively managing opening and closing responsibilities.
- Assisted team members during busy periods to ensure smooth operations and satisfaction.
- Ensured cleanliness and organization, fostering a welcoming environment for guests.
Cashier/Server
Boardwalk Pizza and Brewery
Ellisville, Missouri
08.2021 - 07.2024
- Processed transactions accurately using the POS system, ensuring precise financial records
- Cultivated positive interactions by addressing concerns and ensuring customer satisfaction
- Coordinated orders with kitchen staff to facilitate prompt service delivery
Snack Bar Server
Meadowbrook Country Club
Ballwin, Missouri
05.2021 - 08.2021
- Delivered accurate orders and addressed customer inquiries to promote optimal customer satisfaction
- Supplied snacks while maintaining food safety standards in a fast-paced setting
- Maintained consistent cleanliness and streamlined operations through teamwork
Cashier/Sales Associate
Marshalls TJX Companies
Ballwin, Missouri
07.2020 - 07.2021
- Verified charges and processed transactions efficiently for accurate financial processing
- Anticipated customer needs and fulfilled special requests to elevate customer experience
Education
Bachelor of Science - Business Administration
University of Missouri
Columbia, Missouri05.2026
Skills
- Business communication
- Time management
- Sales techniques
- Order coordination
- Effective communication
- Problem solving
- Collaboration
- Microsoft Word
- Excel
- Canva
- Digital marketing
- Search engine optimization (SEO)
- Google Analytics
Accomplishments
Missouri Transfer Award I Fall 2023- Spring 2024
- Achieved a 3.75 GPA and 24 or more transferable credit hours
St. Louis Community College Dean’s List Fall 2022, Spring 2023
- Achieved a minimum GPA of 3.5 while enrolled in at least 12 credit hours
Certification
Google Analytics Certified
- Issued by Google, Jul 2025
Timeline
Server
Acreage by Stem Ciders
06.2025 - 08.2025
Cashier/Server
Boardwalk Pizza and Brewery
08.2021 - 07.2024
Snack Bar Server
Meadowbrook Country Club
05.2021 - 08.2021
Cashier/Sales Associate
Marshalls TJX Companies
07.2020 - 07.2021
Bachelor of Science - Business Administration
University of Missouri