- Documenting and sharing travel experiences
- Gardening
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- Gym Workouts
Open To Work
A'Ilana Martin
Glendale
Work Preference
Summary
Dynamic and dedicated professional with extensive experience in customer service at Caesars Entertainment. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and management, demonstrating reliability and a strong work ethic. Committed to maintaining high standards of cleanliness and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier/Merchandise Stocker
Gus's Jerky
09.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card payments while ensuring security protocols.
Cashier/ Hostess/ Barista
Caesars Entertainment
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and reconciliation.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to improve checkout efficiency and customer satisfaction.
- Participated in training new cashiers on operational procedures and system usage.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Crew Member
Jack in the Box
07.2024 - 11.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Participated in promotional events, enhancing community engagement and brand awareness.
- Supported training of new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Little Caesars
01.2024 - 08.2024
- Prepared and assembled pizzas according to company standards and customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in managing inventory levels, ensuring supplies were readily available.
- Operated kitchen equipment safely, adhering to food safety regulations.
Education
Associate of Applied Science - Sociology
Mohave Community College
Online09-2028
GED -
Mohave Community College
Online02-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Cleaning and sanitizing
- Cash handling and management
- Reliability and punctuality
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Timeline
Cashier/Merchandise Stocker
Gus's Jerky
09.2025 - Current
Cashier/ Hostess/ Barista
Caesars Entertainment
11.2024 - Current
Crew Member
Jack in the Box
07.2024 - 11.2024
Crew Member
Little Caesars
01.2024 - 08.2024
Associate of Applied Science - Sociology
Mohave Community College
GED -
Mohave Community College