Robert Dunning
Pittsburg,CA
Summary
Adaptable professional with a robust background in retail and customer service. Known for reliability, problem-solving, and maintaining cleanliness in busy environments. Ready to leverage expertise in enhancing customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Cashier/Merchandise Stocker
Dollar General
Concord, CA
04.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Maintained clean and organized checkout areas to enhance customer experience.
- Resolved customer inquiries and complaints to foster positive shopping experiences.
- Monitored cash drawer for accuracy, minimizing discrepancies during shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Overnight Janitorial
KinderCare Learning Centers
Concord, CA
04.2022 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Cashier/Stocker/Greeter/Customer Service Desk Associate
Walmart
Antioch, CA
06.2018 - 02.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing exceptional service and support to enhance shopping experience.
- Maintained organized checkout area, promoting cleanliness and efficiency during high-volume periods.
- Resolved customer complaints effectively, ensuring a positive resolution while upholding company policies and standards.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Paint Department Associate
Home Depot
Concord, CA
06.2005 - 01.2017
- Operated paint mixing equipment to ensure accurate color matching and consistency.
- Assisted customers in selecting paint products, providing expert advice on finishes and applications.
- Maintained organized and stocked paint department, ensuring product availability and accessibility.
- Trained new associates on safety protocols and operational procedures for the paint department.
- Implemented inventory management practices, reducing excess stock while improving order accuracy.
- Resolved customer complaints effectively, fostering positive relationships and promoting repeat business.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
Education
High School Diploma - Gereral Studies
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
Olympic High School
Concord Ca.Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash management
- Product restocking
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Attention to detail
- Inventory management
Timeline
Cashier/Merchandise Stocker
Dollar General
04.2026 - Current
Overnight Janitorial
KinderCare Learning Centers
04.2022 - 05.2025
Cashier/Stocker/Greeter/Customer Service Desk Associate
Walmart
06.2018 - 02.2022
Paint Department Associate
Home Depot
06.2005 - 01.2017
High School Diploma - Gereral Studies
Diablo Valley College
High School Diploma -
Olympic High School