Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Joanne Ramos

Joanne Ramos

Atlanta,GA

Summary

Healthcare and Sales professional known for high standards and impactful results throughout diverse industries. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction of all backgrounds. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability while never forgetting to make others smile.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Revive Medical Center
10.2024 - 06.2025
  • Acted as a knowledgeable resource for patients seeking information about chiropractic and wellness support services available to them in their healthcare journey
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction and wellness
  • Demonstrated technical expertise with various imaging modalities, including X-ray and ultrasound technologies
  • Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.

Sales Representative Team Leader

Petland Mall Of Georgia
08.2021 - 11.2024
  • Revitalized revenues over $3.4 million in less than 3 years through salesmanship and great negotiation skills
  • Achieved top performance by increasing sales while offering bilingual consultation on puppies worth $5,000-$15,000
  • Negotiated and executed financial contracts, documentations, insights with financing companies while ensuring the success of the business and customer
  • Met with high-net-worth customers to discuss and ascertain needs, tailor solutions and close deals

Sales Representative

Helzberg Diamonds
08.2022 - 01.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales Representative Team Leader

Petland Sarasota
01.2021 - 08.2021
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.

Education

Lakewood Ranch Highschool
Bradenton, FL

Skills

  • Bilingual Verbal and Written Communication skills
  • Excellent customer communication and service expertise
  • Critical thinking skills
  • Sales strategy development techniques
  • Accuracy and attention to detail
  • Microsoft office expertise

Accomplishments

  • Ranked #1 sales representative in nation for Petland 2022
  • Supervised team of 18 staff members
  • Achieved $131,000 worth of sales in less than a month
  • Successfully launched new sales techniques for businesses

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patient Care Coordinator

Revive Medical Center
10.2024 - 06.2025

Sales Representative

Helzberg Diamonds
08.2022 - 01.2023

Sales Representative Team Leader

Petland Mall Of Georgia
08.2021 - 11.2024

Sales Representative Team Leader

Petland Sarasota
01.2021 - 08.2021

Lakewood Ranch Highschool

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