Aileen Calbayan
6029 Rixey Dr Alexandria,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Team Associate
Walmart
Alexandria, VA
08.2022 - Current
- Assessed customer feedback to improve services provided by the team.
- Advised customers on best practices when using products developed by the team.
- Assisted in the development of team strategies and goals.
- Coordinated with other departments to ensure timely delivery of projects.
- Maintained inventory records and tracked deliveries.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Upheld high standards of productivity and quality in operations.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Completed team production and productivity level reports for management
Team Leader
Walgreens Boots Alliance
ALEXANDRIA, VA
04.2021 - 03.2022
- Responsible for holding keys to open and closing the store, cash handling, and ensuring that the stock room are ready for the business day.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Provided direction to staff members on how to properly handle merchandise when stocking shelves or assisting customers
Team Supervisor
MARKS AND SPENCER
READING , BERSKSHIRE UNITED KINGDOM
08.2016 - 11.2019
- Created new strategies for improving customer service standards within the organization.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Team Supervisor
Tesco Superstore
Reading Berkshire, Berkshire/ United Kingdom
04.2012 - 07.2016
- Paid attention to detail while completing assignments
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
Education
High School Diploma -
ROOSEVELT High School
Manila, Philippines 04.1986 - 03.1991
Skills
- Communication
- Attention to Detail
- Problem-Solving
- Teamwork
- Flixibility and Adaptability
- Computer Skills
Timeline
Team Associate
Walmart
08.2022 - Current
Team Leader
Walgreens Boots Alliance
04.2021 - 03.2022
Team Supervisor
MARKS AND SPENCER
08.2016 - 11.2019
Team Supervisor
Tesco Superstore
04.2012 - 07.2016
High School Diploma -
ROOSEVELT High School
04.1986 - 03.1991
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