Aileen Dixon
Reno,NV
Summary
Detail-oriented Human Resources professional with a focus on payroll data analysis and compliance management. Proven track record in resolving processing errors and ensuring adherence to regulations. Committed to enhancing operational efficiency through effective communication, problem resolution, and safeguarding critical business information.
Overview
20
20
years of professional experience
Work History
Payroll Core Data Specialist
TriNet
Reno, USA
01.2022 - 03.2026
- Analyze and troubleshoot current data configuration to resolve payroll related processing errors.
- Audited and corrected new client configuration data for pricing, workers compensation, and tax rates to ensure compliance and accuracy.
- Generate critical data reports, compare and evaluate data to ensure accuracy for changes submitted by customers in our front-end website.
- Correct any identified data discrepancies at the employee or client level.
- Processed incoming service requests for employee or client level data changes, ensuring timely resolution.
- Provided telephone support for internal colleague database escalations, facilitating quick issue resolution.
COBRA Analyst
TriNet
Reno, USA
10.2019 - 01.2022
- Issued COBRA elections paperwork, meeting DOL requirements and deadlines to facilitate timely benefit access.
- Managed group data activities for COBRA administration, including enrollments, payments, terminations, and changes, to ensure accurate and efficient processing.
- Processed COBRA continuation paperwork for individuals qualifying for benefits, ensuring compliance with regulations.
Sr. Employment Eligibility Specialist
TriNet
Reno, USA
11.2012 - 10.2019
- Verified work authorization eligibility of new hires and employee population by tracking expirations and confirming visa types, ensuring compliance with U.S. work eligibility requirements.
- Processed new hire I-9 forms in E-VERIFY program and validated Social Security numbers with Social Security Administration, ensuring accuracy and compliance.
- Developed training and process manuals for employment eligibility processes, enhancing team understanding and adherence to regulations.
- Entering foreign national tax exemptions based visa eligibility, Certificate of Coverage and Tax Treaty eligibility between the foreign nationals’ home country & the United States.
HR Rep/Employment Coordinator
Grand Sierra Resort
Reno, USA
04.2008 - 11.2012
- Posted open job positions to various media outlets, enhancing visibility and attracting a diverse candidate pool.
- Supervised up to three human resources representatives, conducting evaluations, administering discipline, and performing annual reviews to support team development.
- Scheduled work, vacations, and leave for three subordinates, ensuring operational efficiency and adherence to staffing needs.
Data Entry/HR Clerk
Grand Sierra Resort
Reno, USA
08.2006 - 04.2008
- Reviewed applications, screened candidates, and coordinated interviews with departments to streamline hiring process.
- Processed new hire paperwork, arranged drug tests, and scheduled orientations to facilitate smooth onboarding.
- Entered job codes, pay codes, pay raises, evaluations, training, new hires, and changes in employee information into database to ensure accurate employee records.
Education
Associate Degree - Business
Truckee Meadows Community College
Reno, NVBachelor’s Degree - Information Technology
American Intercontinental University
OnlineSkills
- Payroll processing
- Payroll inquiries handling
- Data validation accuracy
- Data entry
- Document management
- Records management
- MS Office proficiency
- Office equipment proficiency
- Research and documentation
- Client relationship management
- Team collaboration
References
Available upon request
Timeline
Payroll Core Data Specialist
TriNet
01.2022 - 03.2026
COBRA Analyst
TriNet
10.2019 - 01.2022
Sr. Employment Eligibility Specialist
TriNet
11.2012 - 10.2019
HR Rep/Employment Coordinator
Grand Sierra Resort
04.2008 - 11.2012
Data Entry/HR Clerk
Grand Sierra Resort
08.2006 - 04.2008
Associate Degree - Business
Truckee Meadows Community College
Bachelor’s Degree - Information Technology
American Intercontinental University