Aileen Gonzalez
Houston,TX
Summary
Self-motivated individual with business acumen and willingness to take on challenging roles. Flexible Student Worker possessing computer competency and attention to detail. Skilled in working under pressure and adapting to new situations and challenges to best enhance the establishment. Committed to gaining real-world experience and relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
Clarewood Supermercado
Houston, Texas
07.2021 - Current
- Performed customer greeting and assistance duties.
- Established and implemented pricing strategies for products
- Processed payments using both cash and credit card methods, including returning proper change.
- Calculated total payments received during a period and compared it to total sales.
- Managed the recording and documentation of cash and check payments.
- Supported in managing online supply orders for store necessities.
- Organized displays to maintain an orderly appearance of the store.
- Ensured cleanliness before closing time.
Front Desk Receptionist
Comfort Inn & Suites
Houstonia, Texas
06.2021 - 10.2021
- Greeted customers warmly and made them feel welcome.
- Handled inbound calls and responded to inquiries regarding hotel services.
- Checked in guests using established procedures, and verified guest identification and credit card information.
- Processed payments for guest accounts, and accepted cash or credit cards as payment.
- Responded to customer complaints and addressed issues promptly and professionally.
- Maintained accurate records of occupied rooms, reservations, and cancellations.
- Balanced end-of-day accounts receivable totals against system-generated reports for accuracy.
- Adhered strictly to all established policies and procedures related to safety and security protocols.
Education
Associate of Applied Science - Digital Communications And Media
Houston Community College
Houston, TX08-2025
Skills
- Cash Handling
- Customer Service
- Drawer balancing
- Store Cleaning
- Problem-Solving
- Safety initiatives
- Productivity Standards
- Teamwork and Collaboration
- Basic Math
- Photoshop
- Communication
Languages
Spanish
Professional
Affiliations
- Creating visually engaging posters and promotional materials for small businesses, employing creativity and design expertise to effectively attract target audiences for small enterprises.
- Aspiring photographer and video creator with a strong passion for visual storytelling.
- Active community volunteer, contributing time and skills to support local causes.
Timeline
Cashier Assistant
Clarewood Supermercado
07.2021 - Current
Front Desk Receptionist
Comfort Inn & Suites
06.2021 - 10.2021
Associate of Applied Science - Digital Communications And Media
Houston Community College
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