Aileen Lozano Diaz
Santa Rosa,CA
Summary
Dependable and ambitious healthcare professional with a strong passion for learning and skill development. Exceptional computer and communication skills, excelling in clinical and administrative duties. Proven expertise in patient care, medical procedures, and electronic health records, complemented by a commitment to teamwork and adaptability. Recognized for delivering high-quality results while effectively supporting medical staff and patients in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alliance Medical Center
Windsor, California
12.2023 - 08.2025
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Classroom Leader
NAPA County Office of Education
Santa Rosa, CA, CA
10.2023 - 12.2023
- Relayed administrative information back to students for improved understanding and compliance with important policies.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Participated in workshops, trainings and conferences to improve educational skills.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Facilitated interactive learning experiences for diverse student groups.
Fulfillment Expert
Target
Santa Rosa, CA
10.2021 - 01.2023
- Located merchandise from shelves and storage areas to fill orders.
- Filled orders according to defined standards using standard picking system.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Followed proper packaging requirements depending on order size and type.
- Coordinated inventory management processes to ensure accurate stock levels and timely fulfillment.
Food Service Worker
Fruta All Natural Artisan Ice Crem
Santa Rosa, CA
04.2019 - 03.2021
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Completed opening, closing and shift change tasks by following company guidelines.
- Greeted customers, took orders, prepared and served food and processed payment at convenience store food service area.
- Maintained cleanliness and organization of service areas, adhering to health and safety standards.
Education
High School Diploma -
Ridgway High School
Santa Rosa, CA06.2022
Skills
- Clear Communication
- Adaptable
- Professional Demeanor
- Time Management
- Dependable and Responsible
- Multitasking
- Computer Skills
- Critical Thinking
- Teamwork and collaboration
- Data Entry
- Stress Tolerance
- Active Listening
- Information Gathering and Relay
- Works Well Under Pressure
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- CMA - CalRegional, 2025-2027
- BLS CPR - American Heart Association, 2025-2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Clinical Experience
- Cottonwood Post-Acute Rehab, 2025
- Napa Post Acute, w025
Timeline
Medical Assistant
Alliance Medical Center
12.2023 - 08.2025
Classroom Leader
NAPA County Office of Education
10.2023 - 12.2023
Fulfillment Expert
Target
10.2021 - 01.2023
Food Service Worker
Fruta All Natural Artisan Ice Crem
04.2019 - 03.2021
High School Diploma -
Ridgway High School