Norma Martinez
Houston,TX
Summary
Dedicated Certified Medical Assistant with 7 years of experience well skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with excellent customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Kelsey-Seybold
Houston, TX
03.2025 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Assisted orthopedic surgeons with patient examinations and procedures to ensure optimal care delivery.
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency and patient satisfaction.
- Documented patient histories, symptoms, and vital signs accurately in electronic health records systems.
- Developed positive relationships with patients through empathetic listening skills combined with a genuine interest in their well-being during their time at the clinic.
- Reduced wait times for patients by organizing supplies, maintaining a clean environment, and ensuring equipment was readily available for use during each appointment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Legacy Community Health
Houston, TX
09.2023 - 03.2025
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintained accurate medical records through filing, charting, transcription and data entry into EPIC.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Inspected equipment to ensure proper working order prior to use on patients.
- Provided assistance to medical staff in performing minor clinical procedures. IUD insertion and Removal, Nexplanon insertion and Removal, Colposcopy, EMB.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Telescan (Performs Growth & BPP Ultrasounds for patients)
Medical Assistant
Casa El Buen Samaritano
Houston, TX
02.2019 - 09.2023
- Scheduled appointments for patients via phone and in person.
- Interpreter, Spanish/English.
- AthenaHealth EMR.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Organized charts, documents, and supplies to maintain team productivity.
- Sterilized equipment for procedures.
- Educated patients about medications, procedures, and physicians' instructions.
- Trained volunteers.
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
- Collected glucose, A1c, urinalysis, and EKG prior to the doctor's exam.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Medical Assistant
Injury Center-houston
Houston, TX
08.2018 - 01.2019
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
Education
NRCMA - Medical Assistant
The College of Health Care Professions
Houston, TX11.2018
High School Diploma -
Klein Forest High School
Houston, TX06.2017
Skills
OB/GYN Procedures
Telescan (Performs Growth & BPP Ultrasounds
Certified in Basic Life Support (BLS)
Fluent in Spanish & English
Phlebotomy
Epic Experience
Proper Sterilization Techniques
HIPAA Compliance
Inventory and Supply Management
Problem Anticipation and Resolution
Pharmacy communication
Decision Making
Appointment Scheduling
Time Management
Multi-line Telephone System Operation
Cleaning and Organizing
Operating EKG Equipment
Updating Medical Records
Check-In and Check-Out patients
Clear Communication
Vaccine administration
Passionate and dedicated
Friendly
Charismatic
Train new members
Great communication with MD Anderson & The Rose
Attention to detail
Multitasking
Education and Training
other,other
Timeline
Medical Assistant
Kelsey-Seybold
03.2025 - Current
Medical Assistant
Legacy Community Health
09.2023 - 03.2025
Medical Assistant
Casa El Buen Samaritano
02.2019 - 09.2023
Medical Assistant
Injury Center-houston
08.2018 - 01.2019
High School Diploma -
Klein Forest High School
NRCMA - Medical Assistant
The College of Health Care Professions