AILEEN OCHOA
Salinas
Summary
Certified Sterile Processing Technician with experience in decontamination, assembly, inspection and sterilization of surgical instruments. Possess strong knowledge of infection control standards and regulations. Skilled at maintaining accurate records for tracking purposes, ensuring all tools are accounted for and properly functioning. Contributed to improved patient safety by adhering to strict sterilization protocols in previous roles. Excited to bring my work ethic and experience to your team!
Overview
9
9
years of professional experience
Work History
Community Outreach Specialist
Upward Health
04.2025 - Current
- Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
- Speak with patients about the role that Upward Health can play in helping them improve their health
- Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
- Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
- On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
- Participate in weekly team meetings focused on ongoing education and improvement
- Accurate and timely documentation in our company‘s software system
Sterile Processing Technician Intern
Good Samaritan Hospital Medical Center
San Jose, California
07.2026 - 09.2026
- Gained hands-on experience in sterile processing and the preparation of surgical instruments for patient care.
- Assisted with decontamination, cleaning, inspection, assembly, packaging, and sterilization processes.
- Followed infection prevention, safety, and sterile processing protocols.
- Assisted with proper handling, identification, and inspection of surgical instruments and equipment.
- Followed manufacturer Instructions for Use (IFUs) and facility policies for instrument processing.
- Developed familiarity with sterilization monitoring, quality assurance, and proper storage and distribution procedures.
Accounts Receivable Clerk
Culligan Water Enterprise
11.2017 - 04.2025
- Prepared bank deposits, compiled data, verified receipts and sent payments to banks.
- Negotiated settlements on delinquent accounts within company guidelines.
- Assisted with month-end closings through timely account reconciliations.
- Recorded incoming payments and updated customer accounts accordingly.
- Generated monthly reports on outstanding balances and collection efforts.
- Resolve client billing problems by collecting direct payments and setting up payment plans.
- Processed refund requests in accordance with policies and procedures.
- Identified, investigated and resolved overpayments and duplicated payments.
Education
Internship -
Good Samaritan Hospital
San Jose, CA09-2026
Sterile Processing Technician -
Medtek College
Hayward, CA04-2026
High School Diploma -
Salinas High School
Salinas, CA05-2007
Skills
- Verbal communication skills
- Flexibility
- Dedication and resilience
- Energetic
- Attention to detail
- Ability to multitask
- Both independence and teamwork
Languages
- English Fluent
- Spanish Fluent
Timeline
Sterile Processing Technician Intern
Good Samaritan Hospital Medical Center
07.2026 - 09.2026
Community Outreach Specialist
Upward Health
04.2025 - Current
Accounts Receivable Clerk
Culligan Water Enterprise
11.2017 - 04.2025
Internship -
Good Samaritan Hospital
Sterile Processing Technician -
Medtek College
High School Diploma -
Salinas High School