Aileen Reynoso
Chicago,IL
Summary
Certified with a strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy Health
08.2022 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Managed my team effectively to have a successful workday
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Store Front Cashier
CVS Pharmacy
01.2021 - Current
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Maintained a clean and organized work environment for increased efficiency and productivity.
- Assisted with training new employees on proper cashier techniques, company policies, and customer service best practices.
- Demonstrated adaptability during peak hours by effectively multitasking between cashier duties, customer inquiries, and keeping lines moving swiftly.
Education
Associate of Science -
Malcom X
Chicago, IL05-2025
High School Diploma -
Schaumburg High School
Schaumburg, IL05-2022
Certification
exCPT Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Certified Pharmacy Technician
CVS Pharmacy Health
08.2022 - Current
Store Front Cashier
CVS Pharmacy
01.2021 - Current
Associate of Science -
Malcom X
High School Diploma -
Schaumburg High School