Christina Minnis
Black Diamond,WA
Summary
Dynamic Lead Certified Pharmacy Technician with extensive experience in the pharmacy, excelling in customer service, and compliance with FDA and HIPAA regulations. Proven ability to resolve complex issues and enhance pharmacy operations through effective communication and problem-solving skills. Committed to maintaining high standards of accuracy and patient confidentiality.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician
Pharmerica Pharmacy LTC
Kent, WA
03.2023 - 05.2025
- Triage, interpret, and input orders into the computerized medication order system while meeting the accuracy and productivity standards of the pharmacy.
- Performs drug calculations including basic mathematical calculations.
- Provides excellent customer service to external and internal customers, in accordance with company values.
- May assist with drug preparation and dispensing under the direct supervision of a Pharmacist
- Performs other tasks as assigned, which can include assisting in any area of the pharmacy, as directed by management.
Lead Certified Pharmacy Technician
CVS Pharmacy
Puyallup, WA
01.2020 - 03.2023
- Ensured compliance with state and federal pharmacy laws and regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Supported pharmacy operations by answering phone calls
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Lead Certified Pharmacy Technician
Walmart
Federal Way, WA
08.2011 - 09.2019
- Provided direct supervision and training to pharmacy technicians.
- Monitored expiration dates on all pharmaceuticals stored in the facility.
- Resolved customer complaints promptly and professionally according to company guidelines.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Verified accuracy of data entry into computer system for new prescriptions.
Education
Some College (No Degree) - Pharmacy
Everest College
Skills
- Customer service
- Data entry
- HIPAA compliance
- Effective communication
- Problem solving
- FDA and HIPAA compliance
- Pharmacy operations
Affiliations
- valadictorian
Timeline
Certified Pharmacy Technician
Pharmerica Pharmacy LTC
03.2023 - 05.2025
Lead Certified Pharmacy Technician
CVS Pharmacy
01.2020 - 03.2023
Lead Certified Pharmacy Technician
Walmart
08.2011 - 09.2019
Some College (No Degree) - Pharmacy
Everest College
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