Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Medlin Byrd

Kenly,NC

Summary

Experienced professional with a strong background in data entry and customer service. Committed to delivering exceptional support to clients and eager to expand skills in leadership roles. Passionate about providing top-notch service and exceeding expectations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Realo Discount Drugs of Smithfield
04.2017 - Current
  • Perform data entry for prescriptions into pharmacy software for new prescriptions and refills while monitoring/reporting drug interactions and adverse drug reactions
  • Responsible for inventory maintenance, duties include placing orders with multiple wholesalers, stocking and restocking shelves, and removing expired products from inventory
  • Oversee daily operations for the pharmacy including answering phone calls, taking customer orders, and maintaining organization and cleanliness of the store
  • Input, package, and label medications according to company policy, applicable laws and regulations, and standards of practice to ensure safe, accurate administration
  • Entering all dispensing transactions accurately and in a timely fashion onto the pharmacy computer system
  • Use of Outcomes system to complete MTM and CMR duties with participating pharmacist
  • Experiencing in handling and following HIPAA protocol
  • Processed and dispensed prescription medications accurately to ensure patient safety.
  • Managed medication inventory, reducing waste through effective stock control measures.
  • Assisted pharmacists in compounding and preparing sterile medications according to standard protocols.
  • Educated patients on medication usage, potential side effects, and interactions for improved adherence.
  • Trained and mentored new pharmacy technicians on operational procedures and customer service excellence.

Financial Services Representative

State Employees Credit Union
02.2022 - 08.2022
  • Key all required transactions into the Margo system and balance cash drawer with accuracy.
  • Utilize KoFax, image, margo, word systems for data entry
  • Keep daily and monthly records of the following reports: vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
  • Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
  • Scan documents, file records: check for accuracy
  • Handle member information in sensitive matter
  • Use microsoft equipment including microsoft excel, word, and powerpoint

Certified Pharmacy Technician

Walgreens Pharmacy
06.2016 - 04.2017
  • Filled prescription orders in a quick but careful manner
  • Managed the pharmaceutical inventory, including ordering, expediting and restocking medications as necessary.
  • Resolved insurance issues with insurances contracted with the pharmacy
  • Answered all questions from the customers and referred them to the lead pharmacist when necessary

Education

High School -

North Johnston High School
Kenly, NC
01.2016

BLS - undefined

American Heart Association
01.2023

Training - Pharmacy Technician Immunization

NPTA
01.2020

Certification Program - Pharmacy Technician

Johnston Community College
01.2017

Skills

  • Comprehensive knowledge of patient handling procedures/ records: hipaa (maintaining confidentiality in a business setting)
  • Customer service oriented: excellent customer service
  • Ability to lead team/ co-workers: general leader experience
  • Cash register/ handling skills
  • Proficient with data entry
  • High understanding of packaging, labeling, and dispensing procedures
  • Ability to work flexible shifts
  • Dedicated to complete all duties on time
  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions
  • Pharmaceutical calculations
  • Pharmacist support
  • Patient confidentiality
  • Insurance verification
  • Pharmacy and customer records management
  • Pharmacy law compliance

Certification

  • CPhT - Certified Pharmacy Technician 2017
  • PTCB Certification 2017
  • Certified NPTA Immunization Technician 2020
  • Completion of BLS - American Heart Association 2023

Timeline

Financial Services Representative

State Employees Credit Union
02.2022 - 08.2022

Certified Pharmacy Technician

Realo Discount Drugs of Smithfield
04.2017 - Current

Certified Pharmacy Technician

Walgreens Pharmacy
06.2016 - 04.2017

BLS - undefined

American Heart Association

Training - Pharmacy Technician Immunization

NPTA

Certification Program - Pharmacy Technician

Johnston Community College

High School -

North Johnston High School

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