Aileen Uriostegui
Lake Forest,CA
Summary
Driven individual with background in retail sales and team leadership. Possess strong skills in customer service, merchandising, and management. My schedule is fully flexible and open to accommodate your business needs across all shifts. References available upon request.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
GameStop
Whittier, California
10.2025 - Current
- Organized promotional displays to enhance product visibility and attract customers.
- Supported management in achieving sales goals through effective teamwork and communication.
- Trained new staff on store procedures and customer service standards.
Restaurant Manager
Fresh Brothers Pizza
Tustin, California
11.2023 - 09.2026
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw inventory management and food safety protocols.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Managed accounts payable, accounts receivable and payroll.
Shift Leader
Bruegger's Bagels
Irvine, California
09.2021 - 11.2023
- Supervised daily operations and ensured team adherence to company standards.
- Monitored cash handling procedures to ensure accuracy and accountability.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
Trainer
Chick-fil-A
Laguna Niguel, California
05.2018 - 09.2021
- Trained newly hired top talent to fill key positions and maximize productivity.
- Conducted regular training sessions to enhance employee skills and knowledge.
Education
Aliso Niguel High School
Aliso Viejo, CAServsafe - ServSafe Manager
National Resturant Association
Skills
- Sales Strategy
- Customer Engagement
- Inventory management
- Customer service
- Team leadership
- Fluent in Spanish
- Time management
- Adaptability
Timeline
Sales Lead Keyholder
GameStop
10.2025 - Current
Restaurant Manager
Fresh Brothers Pizza
11.2023 - 09.2026
Shift Leader
Bruegger's Bagels
09.2021 - 11.2023
Trainer
Chick-fil-A
05.2018 - 09.2021
Aliso Niguel High School
Servsafe - ServSafe Manager
National Resturant Association