Aileen Adriana Leon
Los Angeles,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. All of which may be applied to various roles and positions resulting in being very adaptable and suited for fast paced environments.
Overview
3
3
years of professional experience
Work History
Receptionist
Ramon And Son Auto Shop
03.2020 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
Student
Double Tree Hilton Hotel
03.2020 - 06.2020
- Stayed busy during slow work periods, frequently handling sanitary procedures and event preparations
- Enhanced customer satisfaction with fast, knowledgeable hotel services.
Education
High School Diploma -
Schurr High School
Montebello, California06.2020
Skills
- Greeting and Seating Clients
- Call Transfers
- Appointment Confirmation
- Electronic Information Systems
- POS Systems and Ordering Platforms
- Customer Service and Assistance
- Cool Under Pressure
- Adaptable and Flexible
- Performance Improvement
- Natural Leadership
- Server Training
- Transactions and Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Ramon And Son Auto Shop
03.2020 - 07.2023
Student
Double Tree Hilton Hotel
03.2020 - 06.2020
High School Diploma -
Schurr High School
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