Compassionate Case Manager experienced in high-stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, and communication abilities. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Family Court Case Manager
Kentucky Court of Justice
01.2018 - Current
Maintain accurate documentation on all cases, ensuring compliance with Kentucky statutes.
Assist in drafting legal documents, such as emergency orders, contributing to successful case resolutions.
Manage multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Develop strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
Schedule all appointments, trials, and meetings.
Set up virtual Zoom meetings, invited guests and disseminated agendas.
Serve as the primary point of contact, fostering strong relationships between attorneys and community members.
Victim Advocate
GreenHouse17
09.2010 - 01.2018
Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
Developed effective safety plans for at-risk individuals, addressing specific needs while prioritizing their wellbeing.
Developed partnerships with local agencies such as shelters, hospitals, or mental health providers to improve access to essential services for clients.
In my past positions I have worked with diverse populations and encouraged the success of a cross-cultural environment.
Facilitated support groups for victims, fostering an environment of healing while encouraging open discussions among participants.
Accompanied clients to court to clarify processes and procedures.
Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
Worked effectively in fast-paced environments.
Education
Bachelor of Science - Family Science
University of Kentucky
Skills
Organizational Efficiency
Calendar Management
File Management
Legal/Court Processes
Microsoft Office
Time Management
Fluent in Spanish
Teamwork and Collaboration
Interpersonal Communication
Multitasking Abilities
Proficient in MS Office
Decision-Making
Timeline
Family Court Case Manager
Kentucky Court of Justice
01.2018 - Current
Victim Advocate
GreenHouse17
09.2010 - 01.2018
Bachelor of Science - Family Science
University of Kentucky
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