Melissa J Lowe
Cabot,AR
Summary
Motivated self-starter with exceptional multitasking skills and aptitude for learning. Solid planning and organizational skills in coordinating all aspects of administrative projects. Highly successful in streamlining work processes by leveraging strong analytical and problem-solving abilities. Office 365, SharePoint, Windows, Google Drive, Neos/Needles, Arctrieval, Adobe Acrobat Pro
Overview
28
28
years of professional experience
Work History
Legal Assistant/Case Manager
Gary Holt & Associates,P.A.
04.2019 - Current
- Work independently on large number of personal injury claims, from new client sign up through settlement process: new case entry, letters of representation, request: medical bills/records, MedPay/PIP payments, lost wage info, workers comp pay logs
- Daily communication with clients, medical providers, insurance companies and defense attorneys
- Analyze each file for outstanding liens and balances, request and negotiate reductions with medical providers and health insurance
- Receive, document and summarize medical bills and records: ensure all treatment is complete and related to accident
- Draft, prepare and send demand packages, financial work up of settlement offers for attorney to present to clients
- Process client files for disbursement: request settlement checks from bookkeeping, pay outstanding debts from settlement, disburse settlement funds and documents to clients
- Draft legal documents including Complaints and Interrogatories to file with appropriate Courts
- Assist attorney in preparation for Depositions, Mediation and Trial
Pick/Stock Clerk - Clerical
Dillard’s Fulfillment Center
05.2015 - 04.2019
- Picked orders, stocked merchandise, documented inventory levels while adhering to strict safety, quality, and production standards
- Daily co-management of department/fulfillment center duties and associates: assigning job duties, training, and quality control
- Identified and provided solutions to computer, printer, machinery, and conveyor belt issues
- Management support in all administrative tasks, including creating and editing forms and training information.
Owner/Farrier
Melissa’s Horseshoeing
05.1996 - 08.2016
- Provided therapeutic and corrective horseshoeing/trimming services, beginner/intermediate horse training and riding lessons
- Established long-term business relationships by ensuring quality work, customer care and support
- Performed a range of research, writing, and verbal presentations on equine maintenance and hoof care
- Small business scheduling, bookkeeping, and advertising.
Education
Certificate - Information Technology
Arkansas State University
Beebe, AR2016
Certificate - Farrier Science
Colorado School of Trades
Lakewood, CO1998
Skills
- Legal Document Preparation
- Administrative Support
- Document Preparation
- Client Relations
- Task Prioritization
- Organizational Efficiency
- Case Management
Timeline
Legal Assistant/Case Manager
Gary Holt & Associates,P.A.
04.2019 - Current
Pick/Stock Clerk - Clerical
Dillard’s Fulfillment Center
05.2015 - 04.2019
Owner/Farrier
Melissa’s Horseshoeing
05.1996 - 08.2016
Certificate - Information Technology
Arkansas State University
Certificate - Farrier Science
Colorado School of Trades
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