Ailiann Knox
Buena Park,CA
Summary
Dedicated food service professional with expertise in maintaining cleanliness, managing inventory, and delivering outstanding customer service. Collaborates effectively with teams to prepare dining areas and handle food deliveries. Utilizes strong time management skills to complete tasks efficiently with minimal supervision.
Overview
2
2
years of professional experience
Work History
Food Service Associate
Costco Wholesale Corp
Huntington Beach, California
10.2025 - 01.2026
- Prepared and served food items according to company safety standards.
- Maintained cleanliness and organization of food preparation and dining areas.
- Adhered to health regulations while handling food items and maintaining hygiene.
- Followed all health department standards for sanitation and hygiene.
- Prepared beverages such as coffee, tea, juice or soda for guests upon request.
- Served prepared meals to customers in a timely manner.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
- Collaborated with team members to ensure efficient service during peak hours.
- Responded promptly to customer feedback to enhance service quality experience.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Assisted customers with product selection and inquiries in food court area.
- Operated cash register to process payments from customers.
- Followed inventory procedures to restock supplies throughout shifts.
- Monitored food temperatures during cooking and serving processes.
- Thoroughly cleaned kitchen areas after each shift to maintain hygiene standards. surfaces, utensils and equipment after each shift.
- Welcomed customers warmly upon entry to enhance their dining experience. upon arrival in a friendly manner while providing excellent customer service.
Baker/Cashier
Kolache Factory
Huntington Beach, California
09.2023 - 06.2025
- Prepared and baked a variety of kolaches following standardized recipes.
- Operated ovens and mixers to ensure consistent product quality.
- Managed inventory of ingredients and supplies for daily production needs.
- Maintained cleanliness and organization in the baking area throughout shifts.
- Assisted in training new staff on baking techniques and safety practices.
- Collaborated with team members to meet daily production goals efficiently.
- Operated ovens and other equipment to bake products according to established recipes.
- Packaged finished products for display and customer sales presentation.
- Sanitized work areas thoroughly to maintain a hygienic baking environment., utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Kept records of daily production numbers for each type of item produced.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Designed appealing product displays to maintain unique presentation.
- Created attractive dessert trays for catering events.
- Created new recipes using available ingredients and for special occasions.
- Greeted customers and answered any questions they had about the store's products and services.
- Handled cash and credit card payments accurately during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Frisco Highschool
Frisco, TX05-2022
Skills
- Food preparation and baking
- Food safety compliance
- Sanitation practices and procedures
- Inventory management
- Cash register operations
- Cash handling and processing
- Food presentation techniques
- Food serving techniques
- Customer engagement and service
- Customer service trends
- Time management proficiency
- Efficient multitasking
- Team collaboration
- Attention to detail
- Adaptability to fast-paced environments
- Allergy awareness
- Product presentation
- Conflict resolution
- Effective communication skills
- Interpersonal relationship building
- Flexible scheduling
- Problem-solving capacity
- Staff training and development
- Cleaning and sanitizing practices
- Quality control measures
- Adaptability to change
- Food preparation techniques
Timeline
Food Service Associate
Costco Wholesale Corp
10.2025 - 01.2026
Baker/Cashier
Kolache Factory
09.2023 - 06.2025
High School Diploma -
Frisco Highschool