Maintained a neat, clean, and organized customer service area at all times.
Resolved any customer complaints or issues professionally and efficiently.
Account Manager
State Farm
Franklin, Tennessee
08.2023 - 10.2023
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Analyzed client data and identified opportunities for growth.
Presented package features and advantages to potential customers during sales meetings.
Lead Beauty Advisor
Ulta Beauty Inc.
Franklin, TN
09.2022 - 07.2023
Built and deepened positive customer relationships with high-quality service and focus on gaining loyalty
Performed merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
Maintained records related to sales for store management
NextGen Ministry Intern
The Church at Nolensville
Nolensville, TN
06.2022 - 01.2023
Collaborated on planning/promotion for weekly gatherings and youth/children’s events
Led small and large group lessons/discussion during Sunday morning “Student Connect” and Children’s classes
Developed relationships with students as well as volunteers and staff to support and uplift one another
Assistant Youth Director
Hartford City Wesleyan Church
Hartford City, IN
09.2021 - 12.2021
Collaborated on planning/scheduling for weekly youth group
Engaged with students and assist on-hand during Sunday night programs
Arrived early and stayed for set-up and tear-down for weekly events and gatherings
Guest Experience Intern
Granger Community Church
Granger, IN
05.2021 - 08.2021
Served as assistant to the Director of Guest Experience full-time
Collaborated with and evaluated volunteer teams for weekend services and events
Learned and worked the roles of usher/greeter, guest services desk associate, bookstore associate, café cashier/barista,
traffic director, and point person of communications
Sales Associate and Managerial Assistant
The Quilt Shop, Essenhaus
Middlebury, IN
04.2017 - 05.2020
Managed transactions, online orders, and shipments
Initiated inventory control measures online and in-store to manage and replenish stock, maintain cost levels and meet customer demand.
Managed promotion and marketing via social media, graphics, and flyers
Education
Insurance Producer License - Property And Casualty Insurance
State of TN
Tennessee
09-2023
Bachelor of Arts - Christian Ministries, Biblical Literature