Ailin Martinez-Gamboa

• Managed inventory of perishable goods to ensure freshness and quality.
• Coordinated product displays to enhance customer visibility and accessibility.
• Assisted customers with inquiries about perishable items and meal suggestions.

I was GM Manager for 13 years and in my time there I learned how to run the department the best way to be communication with my team and my store manager to hit the goal and to be the best for the customer service that something that I learned the communication is the key. The store manager offered me to go help another stores with displays and merchandise. After that I moved to HEB and I started working in perishable department which is produce

• Directed daily operations ensuring smooth workflow and service quality.
• Oversaw inventory management, ensuring optimal stock levels and ordering processes.
• Established strong relationships with suppliers to improve service delivery.
• Enhanced customer satisfaction by addressing feedback and resolving issues promptly.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Created schedules and monitored payroll to remain within budget.