Holden Hutcherson
Leander,TX
Summary
Readily adaptable in retail space with aligned experience in perishables and sales coordination. Skilled in inventory management, corporate ready floor presentation, and teamwork collaboration. Dependable and disciplined in providing reliable customer support, ensuring quality standards and conditions are met, and supporting a genuine shopping experience.
Overview
3
3
years of professional experience
Work History
Perishables Representative
HEB Grocery Store
Leander, Texas
02.2025 - Current
- Resolved product inquiries for customers with expert precision and feedback, providing valuable and satisfactory experiences.
- Provided exceptional service to customers, building name basis relationships and strong loyalty.
- Rotated and stocked at least several hundreds of pounds of perishable inventory daily to reduce out of date shrink by several hundred dollars daily, keeping stock fresh and products well presented.
- Regularly performing inventory audits to maintain and monitor optimal counts of inventory backstock
- Partnered with team members to optimize operations, smoother workflow, ensuring corporate compliance, and safety needs.
Sales Associate
Lowes Home Improvment
Leander, Texas
06.2023 - 01.2025
- Resolved customer inquiries regarding returns, exchanges, and store policies to enhance customer satisfaction.
- Answered incoming calls to provide accurate information on store, products, and services, contributing in accurate project measurements and estimates.
- Coordinated sales with specialists to streamline operations and improve customer experience, generating multi-thousand dollar leads.
- Placed special orders or called other stores to find desired items.
- Supported inventory counts and verified stock accuracy across departments.
Education
BBA - Business Management
Texas State University
San Marcos, TX12-2027
Associate of Arts - Business
Austin Community College
Austin, TX05-2025
Skills
- Inventory management
- Product presentation
- Order processing
- Sales coordination
- Customer service
- Customer issue resolution
- Customer engagement
- Product knowledge
- Microsoft Excel
- Team collaboration
Accomplishments
- Completion of HEB Partner Development Series
- 2026 Spirit of HEB Award Nominee
- 2026 Customer Service Award Nominee
Timeline
Perishables Representative
HEB Grocery Store
02.2025 - Current
Sales Associate
Lowes Home Improvment
06.2023 - 01.2025
BBA - Business Management
Texas State University
Associate of Arts - Business
Austin Community College