Emily Coffey
El Cajon,CA
Summary
Results-driven Leasing Consultant trying to break into the Service Coordinator industry with solid background in coordinating support services for residents of an apartment community. Possessing proven track record in effective scheduling, responding to requests and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Career Strategies Inc
05.2023 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Leasing Consultant
Lantern Village Apartments
02.2021 - 04.2023
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
Education
Associate of Arts -
Houston Community College
Houston, TX05.2016
Skills
- Community Resource Expertise
- Computerized Maintenance Management
- Inspect Completed Work
- Proficiency in Office Programs such as Excel, Powerpoint and Word
- Computer Literate
- Analytical and Critical Thinking
- Administrative Support
- Tenant Relations
Timeline
Leasing Consultant
Career Strategies Inc
05.2023 - Current
Leasing Consultant
Lantern Village Apartments
02.2021 - 04.2023
Associate of Arts -
Houston Community College