Aillyn Natividad
Anchorage,AK
Summary
Detail-oriented Accounting Technician skilled in financial reporting and accounts reconciliation. Maintains accurate records and supports audits to improve financial management. Experienced in transaction auditing and vendor management, ensuring precision in financial documentation and internal audit processes.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Accounting Technician II
State of Alaska Department of Administration
Anchorage, Alaska
05.2024 - Current
- Generate 8000 plus checks per month. Issued warrants for clients under strict deadlines while ensuring all transactions were audited accordingly.
- Maintained precise records of accounts payable and receivable, supporting effective financial management.
- Verified client transaction funds and authority according to established protocols.
- Monitor, adjust and generate monthly automatic payment schedules, perform cancellation and void/stop pays of OPA (Office of Public Advocacy) checks as requested by the Public Guardian, create and modify new vendor accounts.
- Perform research for Public Guardians on transaction histories and maintain source documents according to agency policies and procedures.
- verify all closing balance accounts of clients for Final Audits requests from the Public Guardians.
- Reconciled bank statements to confirm accuracy, enhancing reliability of financial reporting.
- Utilized accounting software to manage transactions and generate reports daily (Balance Sheet Account Summary & Advantage Report)
- Provided support for internal and external audits by preparing requested documentation.
Front Desk Administrator/Billing
Frost Dental/ MB2
Anchorage, Alaska
11.2019 - 05.2024
- Oversaw daily insurance verification and patient billing processes to ensure accuracy and compliance.
- Coordinated patient appointments to enhance office operations and optimize scheduling efficiency.
- Handled incoming phone calls professionally and addressed patient inquiries with professionalism and care.
- Managed incoming calls and directed them to appropriate personnel.
- Maintained accurate patient records in electronic health record systems.
- Ensured that front desk area is clean and organized at all times.
- Assisted dental staff with administrative tasks to facilitate seamless workflows and patient care.
- Educated patients on treatment plans and office policies clearly and concisely.
Front Desk Coordinator/FBilling Specialist
Mountain View Family Dentistry
Anchorage, Alaska
04.2011 - 11.2019
- Delivered exceptional customer service, fostering positive patient experiences and enhancing overall satisfaction.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Trained new front desk staff on office procedures and software systems, facilitating smooth onboarding and operational continuity.
- Opened the office and completed closing paperwork and procedures daily.
- Assisted with check-in and check-out process by verifying identification and collecting payment information.
- Handled insurance verification and explained benefits to patients effectively.
- Process dental insurance claims for timely reimbursements from insurance providers.
- Verify patient eligibility and benefits through online insurance portals.
- Communicate with patients regarding insurance coverage and billing inquiries.
- Maintain accurate patient records and billing documentation in practice management software.
- Collaborated with dental staff to resolve claim denials and discrepancies promptly.
- Collaborated with dental staff to ensure efficient communication and workflow.
- Analyzed rejected claims and identified errors in order to re-submit them for payment.
- Reviewed and updated billing codes to ensure compliance with insurance policies.
- Adhered to HIPAA regulations while handling confidential patient information.
- Provided customer service support to answer questions about billing procedures.
- Resolved billing disputes between providers and insurers, promoting timely payments and maintaining strong financial relationships.
- Researched complex cases that require additional documentation prior to submitting claims.
- Processed payments received from clients to maintain accurate financial records. received from insurance companies and allocated funds appropriately.
- Prepared weekly reports summarizing activities of the front desk operations.
- Corresponded with insurance companies via phone and email regarding claim statuses.
- Analyzed rejected claims and identified errors in order to re-submit them for payment.
Education
High School Diploma -
Quezon National High School
Lucena City, Philippines03-1992
Bachelor of Science - Business Economics
New Era University
Quezon City, PhilippinesSkills
- Financial reporting
- Accounts reconciliation
- Accounts payable processing
- Transaction auditing
- Accounting software
- Insurance verification
- Claims processing
- Patient record management
- Data entry
- Report management
- Attention to detail
- Problem solving
- Team collaboration
- Effective communication
Languages
English
Professional
Tagalog
Professional
Timeline
Accounting Technician II
State of Alaska Department of Administration
05.2024 - Current
Front Desk Administrator/Billing
Frost Dental/ MB2
11.2019 - 05.2024
Front Desk Coordinator/FBilling Specialist
Mountain View Family Dentistry
04.2011 - 11.2019
High School Diploma -
Quezon National High School
Bachelor of Science - Business Economics
New Era University