Ailyn Lugo
Livermore,CA
Summary
Dynamic and bilingual Retail Sales Associate with a proven track record at Tommy Hilfiger Outlet, excelling in customer engagement and sales floor organization. Renowned for elevating shopping experiences through exceptional service and time management skills, significantly enhancing customer satisfaction. Demonstrates a strong commitment to reliability and responsibility, fostering positive customer relationships.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate Worker, Cashier
Tommy Hilfiger Outlet
05.2024 - Current
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Vineyard High School
1401 Almond Ave, Livermore, CA 94550Skills
- Customer Service
- Time Management
- Customer Engagement
- Store Opening and Closing
- Bilingual
- Customer Assistance
- Fitting room maintenance
- Retail Sales
- Sales floor organization
- Reliable and Responsible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate Worker, Cashier
Tommy Hilfiger Outlet
05.2024 - Current
Vineyard High School
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