Aimee Anderson
Cincinnati,OH
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional who expertly completes tasks, with a focus on quality customer care. Dependable team player with excellent communication and organizational skills with a sharp attention to detail
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Hyde Park Salon
01.2019 - Current
- Enhance customer satisfaction by providing efficient and professional front desk services.
- Schedule appointments accurately reducing conflicts or double bookings.
- Collect payments, process transactions and update relevant records.
- Develop strong working relationships with team members, fostering a positive work environment.
Front Desk Medical Receptionist
Beacon Orthopaedics & Sports Medicine/Tri Health
09.2020 - 03.2024
- Facilitated smooth office operations fulfilling patient requests, inquiries, and booking future appointments
- Verified paperwork and insurance while conducting the check in process
- Processed patient copays, handling deposits and daily cash flow
- Maintained patient charts under HIPPA compliance
- Preformed clerical tasks including copying, faxing, and scanning
- Generated insurance benefit information and authorizations
- Facilitated workers compensation paperwork authorization
- Proactively addressed and solved conflicts or problems with patpatients
Owner/Fashion Jewelry Designer
The Crowned Hippo
01.2015 - 01.2019
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently
- Managed day-to-day business operations.
- Interacted with social media to build connections and sales
- Designed and created all jewelry for sales
Skin Care Specialist
Clarins At Macy’s
01.2010 - 03.2015
- Enhanced client satisfaction by providing personalized skin care consultations and treatments.
- Exceeded sales goals and client satisfaction goals
- Provided excellent customer service
Media Escort
Guidance Systems Of Cincinnati
02.2006 - 04.2009
- Coordinated travel, schedule, and radio, television and book signings for national bestselling authors
- Responsible for driving authors to and from airport and media interviews
Education
Bachelor of Arts - Radio And Television Broadcasting
Northern Kentucky University
Newport, KYSkills
- Excellent customer service
- Epic, NextGen, Web PT, IRG, Microsoft, MAC, Word and basic computer skills
- Time management
- Insurance verification and authorization
- Scheduling appointments
- Data entry
- Multi phone system
- Concise written and verbal etiquette
- Fluent in excelling in a fast passed environment completing tasks and deadlines efficiently
Timeline
Front Desk Medical Receptionist
Beacon Orthopaedics & Sports Medicine/Tri Health
09.2020 - 03.2024
Front Desk Receptionist
Hyde Park Salon
01.2019 - Current
Owner/Fashion Jewelry Designer
The Crowned Hippo
01.2015 - 01.2019
Skin Care Specialist
Clarins At Macy’s
01.2010 - 03.2015
Media Escort
Guidance Systems Of Cincinnati
02.2006 - 04.2009
Bachelor of Arts - Radio And Television Broadcasting
Northern Kentucky University
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