Aimee Cornejo
Bakersfield,CA
Summary
Bilingual healthcare professional with 4+ years of clinical experience and over 5 years of customer service experience. Skilled in patient intake, insurance and benefits verification, EHR documentation, medical terminology, copay collection, and patient communication. Seeking to bring my healthcare and customer service experience to a Patient Access or Patient Registration role in a hospital environment.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Advance Center for Eyecare
Bakersfield
07.2025 - Current
- Welcomed and assisted patients throughout clinical visits, ensuring professional, courteous, and patient-centered service.
- Verify patient identity and collect and update demographic, medical, medication, allergy, surgical, and ocular history information.
- Perform preliminary diagnostic testing including visual acuity, auto refraction, non-contact tonometry, OCT, pachymetry, and other testing according to provider orders and clinic protocols.
- Documented patient information, chief complaints, symptoms, testing results, and provider-related information accurately in electronic health record to support effective patient care.
- Reviewed medications, treatment compliance, and patient-reported symptoms, communicating relevant findings to providers to enhance treatment decisions.
Optometric Technician
Li and Liao Optometry
Bakersfield, CA
06.2023 - 07.2025
- Performed preliminary testing including visual acuity, auto refraction, tonometry, and lensometry.
- Communicated patient concerns, symptoms, and relevant changes in health or vision to providers.
- Explained testing procedures and office processes to patients and answered questions professionally.
- Verified patient vision benefits across multiple insurance plans, explained coverage and financial responsibility, answered benefit questions, and accurately collected applicable copayments and patient payments.
- Maintained patient confidentiality and followed established healthcare and HIPAA procedures.
- Collaborated with physicians and staff to ensure accurate information was available for patient care.
Sales Associate
Sam’s Club
Bakersfield, CA
12.2021 - 06.2023
- Provided customer service in a high-volume environment while assisting members with questions, concerns, transactions, and account-related needs.
- Communicated professionally with customers and worked to resolve concerns while maintaining a positive experience.
- Accurately handled transactions, customer information, and documentation while following established procedures.
- Managed multiple customer requests and priorities while maintaining attention to detail and efficiency.
- Worked collaboratively with team members to maintain smooth daily operations.
Education
Sierra High School
Azusa, CASkills
- Patient Registration Insurance Verification EHR Documentation Patient Financial Services
Timeline
Optometric Technician
Advance Center for Eyecare
07.2025 - Current
Optometric Technician
Li and Liao Optometry
06.2023 - 07.2025
Sales Associate
Sam’s Club
12.2021 - 06.2023
Sierra High School