Aimee Garcia
San Antonio,TX
Summary
Highly organized and efficient registered medical professional with over 15 years of experience in hospital and clinical settings focusing primarily on the intricate care of solid organ transplant patients while working closely with multi-disciplinary team for exemplary patient outcomes. Provides exceptional customer service due to the complex and unique needs of the transplant community including patients, vendors and other transplant entities. Exceeds expectations to maximize team performance and operates well with minimal supervision to meet demanding objectives. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Transplant Assistant III
Methodist Healthcare System
01.2002 - 12.2013
- Managing UNOS waitlist status for entire liver tumor patient population in our program in adherence of UNOS guidelines and Milan/San Francisco tumor management criteria
- Scheduling testing, procedures, consults and follow-up appointments for multiple patients on the transplant list and those being bridged to transplant
- Updating multi-disciplinary liver tumor consortium board on specific tumor patients’ statuses to include diagnostic scan results, lab results and latest clinical physical assessments and recommendations
- Thoughtfully guiding patients and their families through the UNOS listing and transplant process
Pre-Op/Recovery Room Technician - MSTH
Methodist Healthcare System
08.1995 - 12.2000
- Performing clinical assessments and prepping patients for surgical procedures
- Monitoring patients post-operatively and providing post-op care instructions at discharge
- Maintaining and charging for medical supplies including stock medications, IV supplies and non-durable medical equipment for each unit
Registered Medical Assistant
Methodist Healthcare System
04.2021 - present
- Managing the flow of several patients through a multi-disciplinary clinic on a daily basis
- Scheduling patient appointments, physician coverage and multi-disciplinary team coverage for weekly clinic volume of 100+ patients
- Maneuvering through complex scheduling challenges and shifting priorities due to constantly changing needs of high acuity patients and emergent changes to physician availability
- Updating team to include doctors, specialty nurses, social workers, dieticians and financial coordinators on each patient’s status in the UNOS database and individual patient needs on each clinic visit
- Preparing charts, entering orders and researching each patient’s history regarding UNOS status, past clinic visits and progression of illness related and/or social deficits
- Leading MA team to implement processes to capture all patient populations, streamline clinic visits and ensure a safe, effective and comprehensible discharge plan for all patients and their families in accordance with UNOS guidelines
Education
Pre-Nursing
San Antonio College
05.2012
Registered Medical Assistant
San Antonio College of Medical and Dental Assistants
07.1995
Business Management and Psychology
University of Northern Iowa
12.1991
Skills
- Proficient in Microsoft Office Suite including Word, Outlook, PowerPoint and Excel
- Proficient with medical software programs including Presidio, Velos and Meditech
Timeline
Registered Medical Assistant
Methodist Healthcare System
04.2021 - present
Transplant Assistant III
Methodist Healthcare System
01.2002 - 12.2013
Pre-Op/Recovery Room Technician - MSTH
Methodist Healthcare System
08.1995 - 12.2000
Pre-Nursing
San Antonio College
Registered Medical Assistant
San Antonio College of Medical and Dental Assistants
Business Management and Psychology
University of Northern Iowa