Aimee Jackson
Huntington
Summary
Referral Specialist with track record of delivering impactful results. Adept at coordinating referrals, navigating complex systems, and ensuring seamless communication between parties. Strong focus on team collaboration, adaptability, and achieving desired outcomes. Known for problem-solving skills, reliability, and maintaining high standards in all tasks.
Overview
12
12
years of professional experience
Work History
Referral Specialist
Valley Health System
Huntington, WV
11.2022 - Current
- Coordinated patient referrals to ensure timely access to specialized care.
- Streamlined communication between providers and patients to enhance referral processes.
- Collaborated with healthcare teams to identify and resolve referral-related issues efficiently.
- Managed electronic health records to maintain accurate and up-to-date referral documentation.
Behavioral Health Advocate (MAT Program)
Valley Health Systems, Inc.
HUNTINGTON, WV
05.2021 - 11.2022
- Document patient issues for review by healthcare team
- Assisted in care coordination among community health plans, facilities, and specialists to streamline patient services
- Proactively addressed patient and family needs through population management strategies
- Assist in care coordination which may include various entities included but not limited to community health plans, facilities, and specialists
- Lead treatment teams by working with providers on each patient's case
Receptionist
Valley Health Systems, Inc.
HUNTINGTON, WV
07.2019 - 05.2021
- Greeting and welcoming patients and guests and providing them with positive a positive first impression of the organization
- Directed patients and answered questions, facilitating effective communication and enhancing patient experience
- Documented communications, actions, irregularities, and ongoing needs to maintain accurate records and support patient care
- Answering and making calls to pts; taking and relaying messages, providing information to callers
Mental Health Tech
RiverPark Hospital
HUNTINGTON, WV
12.2014 - 11.2019
- Providing care to children ages 7 through 12 on the bridge program.
- Charting ADLs each shift and special entry on patients as needed.
- Monitored weekly vital signs and weight, conducted monthly height checks.
- Documented ADLs each shift and special entries on patients.
- Taking weekly vital signs and weight, once a month height check in.
- Conducted safety rounds each shift to ensure patient well-being.
- Providing groups according to schedule
Education
Associate of Science - Health Science And Professions
Ohio University
Athens, OH08-2023
High School Diploma -
Huntington High School
Huntington, WV 06-2010
Skills
- Charting methods
- Charting experience
- Problem-solving
- Attention to detail
- Referral coordination
- Patient advocacy
- Multitasking
- Staff leadership
- Astute observation skills
- Verbal and written communication
Work History:
- YMCA Daycare 1-3 year old Teacher May 2010 – January 2012
- Huntington Health & Rehab House Keeping January 2012 – August 2012
- ResCare Direct Care Staff August 2012 – April 2013
- Genisis Health Care - Heritage Nusing Home - CNA April 2013 - January 2014
Timeline
Referral Specialist
Valley Health System
11.2022 - Current
Behavioral Health Advocate (MAT Program)
Valley Health Systems, Inc.
05.2021 - 11.2022
Receptionist
Valley Health Systems, Inc.
07.2019 - 05.2021
Mental Health Tech
RiverPark Hospital
12.2014 - 11.2019
Associate of Science - Health Science And Professions
Ohio University
High School Diploma -
Huntington High School