AIMEE KAHN
Orlando
Summary
Operations leader with proven expertise in market analysis and strategic planning. Negotiated contracts resulting in favorable terms and enhanced team performance through targeted training initiatives. Committed to fostering client relationships and optimizing workflows to achieve organizational success.
Overview
3
3
Languages
1
1
Certification
14
14
years of professional experience
Work History
Professional Realtor
One Oak Realty
Orlando
05.2021 - Current
- Conducted market analysis to assess property values and identify trends, informing pricing strategies for clients.
- Negotiated contracts to secure favorable terms for clients.
- Coordinated property showings and open houses to attract prospective buyers.
- Facilitated closing processes by reviewing contracts and resolving issues, ensuring smooth transactions and client satisfaction.
- Established strong client relationships through effective communication strategies.
- Delivered quarterly seminars and training sessions, improving agents' sales techniques and boosting overall team performance.
Director of Operations
Quantum Leap Winery
Orlando
09.2024 - 05.2025
- Planned and monitored daily operations to ensure seamless business progress.
- Analyzed existing processes to identify improvement areas, implementing optimized procedures that streamlined operations.
- Coordinated cross-departmental activities, ensuring alignment with organizational objectives and enhancing collaboration.
- Collaborated with team members on projects, delegating tasks and managing expectations effectively.
- Developed staff capabilities by providing targeted guidance and feedback, fostering a culture of continuous improvement.
- Prepared staff schedules and assigned specific responsibilities to enhance productivity.
General Manager
Swirlery Wine Bar
Orlando
05.2021 - 07.2024
- Directed daily operations of a busy wine bar, catering to a diverse clientele.
- Managed profit goals against budget and prior year, ensuring control of variable costs.
- Recruited team members, ensuring adequate staffing to meet service demands.
- Coached and mentored employees across all organizational levels, leading to enhanced professional growth.
- Coordinated staff training sessions to ensure adherence to company policies and procedures.
- Established and nurtured relationships with vendors and suppliers, resulting in improved operational efficiency.
Training Area Manager
Godiva Chocolatier Inc
Orlando
11.2015 - 05.2021
- Trained new staff on product knowledge, customer service standards, and operational protocols to enhance team effectiveness.
- Evaluated employee performance through one-on-one meetings and quarterly reviews to provide actionable feedback.
- Facilitated team meetings to enhance communication and collaboration among staff members, fostering a cohesive work environment.
- Resolved customer complaints by identifying root causes and implementing effective solutions.
- Ensured compliance with health and safety regulations within the store environment.
- Implemented visual merchandising standards to enhance display attractiveness.
Co-Manager
Bath and Body Works, Limited Brands
Orlando
09.2012 - 11.2015
- Oversaw daily store operations to ensure optimal performance and profitability.
- Motivated team members to achieve higher productivity and streamline operational efficiency.
- Trained staff on cash handling, daily deposits, credit card payments, and register reconciliation.
- Conducted interviews and hired employees based on team requirements.
- Resolved conflicts and addressed issues for team members and customers to maintain a positive work environment.
Education
Bachelor of Science (B.S.) - Chemistry
Florida Southern College
Lakeland, Fl05-1999
Skills
- Market analysis
- Contract negotiation
- Client relationship management
- Performance analysis
- Strategic planning
- Team leadership
- Business management
Certification
- Real Estate License
- Aestheticians License
Languages
Intermediate, Beginner, Beginner
Personal Information
Title: Director
Languages
French
Limited
Portuguese
Limited
Spanish
Professional
Accomplishments
- Top Holiday Sales Godiva Chocolate
- Love Your Body Award winner for Membership Sales The Body Shop
Timeline
Director of Operations
Quantum Leap Winery
09.2024 - 05.2025
Professional Realtor
One Oak Realty
05.2021 - Current
General Manager
Swirlery Wine Bar
05.2021 - 07.2024
Training Area Manager
Godiva Chocolatier Inc
11.2015 - 05.2021
Co-Manager
Bath and Body Works, Limited Brands
09.2012 - 11.2015
Bachelor of Science (B.S.) - Chemistry
Florida Southern College