Aimee Kelley
Beaverton
Summary
Professional caregiver, support staff, job developer, medical support staff, and educator. Supporting individuals with disabilities and medical needs for over 10 years under different job titles. Supports would initiate anything from hands-on, attending home visits, phone, and virtual visits. With a wide range of support staff, a care plan/service plan was created to best meet individuals' needs, along with providing resources and next steps for their success. Assisting individuals with daily activities, hands-on job support, personal needs, basic medical care, and education. From scheduling appointments, coordinating meetings with medical personnel, SLPs, psychologists, doctors, parents, and teachers. Coordination of activities, lessons, care plans, and health support would be scheduled by the provider, along with reminders of these appointments. Answering questions and addressing concerns during these meetings. For complex situations, additional support may be brought in. Routine notes of observation and conversations would be documented on needs, concerns, and progress made for an accurate record, and data of each interaction would be kept. Data and medical records would be used for further screenings, assessments, and referrals for complex situations or further supports that may be needed.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager,Job Coach, Business Analyst
Carina's Bakery
Beaverton
06.2024 - Current
- Developed SOPs, employee handbooks, and job descriptions to standardize operations.
- Collaborated on marketing materials, including flyers and menus, for promotional initiatives.
- Ensured compliance with state regulations for food safety and customer service.
- Oversaw all food safety requirements within bakery operations.
- Managed ordering of baking supplies while tracking expenses to control budgets.
- Supervised staff hiring, training, and daily operations to improve product quality.
- Trained employees in customer service excellence and maintained welcoming atmosphere.
- Implemented visual merchandising standards to enhance product displays.
Office Coordinator & Process Analysis
Columbia Medical Alarm
Beaverton
02.2024 - 05.2024
- Identified and prioritized business process improvements through stakeholder collaboration.
- Coordinated staff scheduling and medical alarm installations to enhance operational efficiency.
- Organized training sessions for new staff on office procedures, ensuring comprehensive onboarding.
- Resolved customer inquiries and service-related issues to maintain satisfaction and trust.
- Maintained accurate records of patient interactions and service calls for quality assurance.
- Collaborated with vendors to ensure timely delivery of materials and resources.
- Developed process documentation and reports to highlight areas for improvement.
- Facilitated workflow modeling sessions to enhance processes and automation capabilities.
Case Manager & Job Developer
Access Community Care
Beaverton
08.2023 - 01.2024
- Managed case files for over 10 clients in Career Development and Job Coaching.
- Conducted assessments to identify client strengths, work history, and vocational goals.
- Collaborated with employers to create customized job opportunities for clients.
- Developed resumes and portfolios, providing interview preparation support.
- Facilitated workshops on resume writing, interview techniques, and job search strategies.
- Established strong relationships with diverse employers to match client talents to needs.
- Engaged with community organizations to enhance resource sharing for employment initiatives.
- Provided continuous support to clients throughout the job placement process.
Licensed Special Education Teacher
Forest Grove School District
Cornelius
01.2020 - 06.2023
- Managed annual caseload of 35 students, ensuring timely completion of paperwork and progress notes.
- Developed individualized education plans to address diverse student needs.
- Collaborated with educators to implement effective classroom strategies for student support.
- Facilitated parent-school communication regarding student progress and interventions.
- Conducted assessments to evaluate student performance and inform instructional planning.
- Organized workshops on special education practices for staff development.
- Utilized assistive technology to enhance learning experiences for students.
- Maintained detailed records of student progress towards IEP goals and interventions.
Special Educational Instructional Assistant
Hillsboro School District
Hillsboro
01.2017 - 01.2020
- Implemented Independent Educational Plans (IEPs) and Behavioral Support Plans (BSPs) for students.
- Facilitated inclusive classroom support and team collaboration for academic needs.
- Provided one-on-one life skills instruction and adaptive teaching strategies tailored to individual students.
- Incorporated sensory strategies and materials aligned with each child's unique requirements.
- Adapted activities according to lesson plans and grade-level rubrics in coordination with educators and specialists.
- Maintained daily, weekly, and monthly documentation for data collection and evaluation of student progress.
Direct Support Specialist
Amie's Community Care (ACC)
Beaverton
06.2019 - 09.2019
- Delivered hands-on support to clients, enhancing daily tasks and life skills.
- Assisted individuals with developmental disabilities in daily living activities.
- Facilitated communication and social skills development through engaging interactions.
- Coordinated transportation for clients to community events and appointments.
- Maintained accurate documentation of client progress and service plans.
- Collaborated with multidisciplinary teams to create personalized care strategies.
- Implemented safety protocols to ensure a secure environment for all clients served.
- Educated families on community resources and available support services.
Evening Shift Lead - Substitute School Specialist
EMS SubDesk
Hillsboro
01.2016 - 01.2017
- Supported school districts, charter schools, and private institutions throughout Portland Metropolitan area.
- Supervised daily operations, ensuring team efficiency and smooth workflows.
- Trained new staff on procedures and best practices for effective service delivery.
- Coordinated shift schedules to maximize coverage and address service demands.
- Monitored inventory levels, facilitating timely replenishment of essential supplies.
- Implemented safety protocols to uphold a secure work environment for employees.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Managed confidential records for 3,000 substitute teachers, including criminal and drug screening data.
Assistant Special Education Teacher
Hillsboro School District
Hillsboro
01.2015 - 01.2016
- Implemented Independent Educational Plans and Behavioral Support Plans for students.
- Provided one-on-one support to students with special needs during lessons.
- Monitored student behavior, reporting observations to supervising teachers regularly.
- Facilitated communication among students, educators, and families for enhanced understanding.
- Collaborated with multidisciplinary teams to assess student progress and needs.
- Supported classroom management by implementing behavior intervention strategies.
- Organized and maintained educational materials for effective classroom use.
- Adapted activities according to lesson plans from parents, therapists, and specialists.
Director & Manager
WeVillage
Portland
06.2015 - 09.2015
- Supervised a team of 15 staff members to optimize operational efficiency.
- Led strategic planning initiatives to improve service quality and efficiency.
- Developed training programs focused on staff development and performance enhancement.
- Managed budget allocations to maximize resource utilization across departments.
- Facilitated stakeholder communication to align organizational goals and objectives.
- Ensured compliance with regulatory standards in childcare services.
- Analyzed market trends to identify opportunities for expansion and innovation.
- Conducted employee reviews and led regular meetings for performance enhancement.
Owner & Operator
Tender Moments Preschool
Hillsboro
01.2006 - 01.2014
- Facilitated Preschool, Pre-Kindergarten, and Afterschool Care programs for young children.
- Maintained classroom routines to address daily needs effectively.
- Planned and implemented Emergent and Creative Curriculum for comprehensive lesson plans.
- Modeled appropriate behaviors while promoting Developmentally Appropriate Practices.
- Prepared anecdotal records documenting children's skills, activities, and interests.
- Conducted assessments and documented progress for parent-teacher conferences.
- Communicated daily with parents to ensure consistent engagement and updates.
- Managed staff communication, training, evaluations, and scheduling for optimal classroom operations.
Education
Master of Teaching - SPED
Pacific University
Forest Grove, OR01.2020
Bachelor's Degree Of Science - Education
Eastern Oregon University
LaGrande, OR01.2016
Associate Degree - Early Childhood Education
Portland Community College
Portland, OR01.2002
Skills
- Basic conversational Spanish
- Employee training
- Budget management
- Standard operating procedures
- Customer relationship management
- Team leadership
- Conflict resolution
- Stakeholder communication
- Problem solving
- Effective communication
- Data analysis
- Time management
- Strategic planning
- Customer service management
- Special events
- Project management
- Team building
- Shift scheduling
- Process improvements
- Leadership development
- Basic ASL
- Strategic thinking
- Charismatic personality
- Team collaboration
- Customer service
- Technology proficiency
- Digital filing
- Data entry
- Typing skills
- Ten-key data entry
- QuickBooks expertise
- Microsoft Office suite
- Outlook proficiency
- Google applications
- Gmail management
- Excel spreadsheets
- PowerPoint presentations
- Word processing
- Public speaking skills
- Event planning strategies
- Business management principles
- Diversity awareness
Certification
- Teaching License
- Special Education Endorsement
- First Aid/CPR
- EPIPEN Training
- Safety Care Trained
- Food Handling Certificate
Community Service
- Previous Member of the FGEA, Union Building Rep.
- Previous Member of NEA.
- Previous Member of Stand for Children, NAFCC, NAEYC, & OAEYC.
- Mentor for two years with S.M.A.R.T., a program in local elementary schools.
- Volunteer as Sunday School Teacher and director, Cub Scout Den Assistant Leader, & two years with Little Apollo's Preschool in high school.
References
- Cathy Stevens, Co-worker, 503-810-5638
- Karen Murphy, Principal/Boss, 503-475-6441
- Diana Galyon, Friend, 503-508-3817
Languages
Spanish
Elementary
American Sign Language
Elementary
Timeline
Store Manager,Job Coach, Business Analyst
Carina's Bakery
06.2024 - Current
Office Coordinator & Process Analysis
Columbia Medical Alarm
02.2024 - 05.2024
Case Manager & Job Developer
Access Community Care
08.2023 - 01.2024
Licensed Special Education Teacher
Forest Grove School District
01.2020 - 06.2023
Direct Support Specialist
Amie's Community Care (ACC)
06.2019 - 09.2019
Special Educational Instructional Assistant
Hillsboro School District
01.2017 - 01.2020
Evening Shift Lead - Substitute School Specialist
EMS SubDesk
01.2016 - 01.2017
Director & Manager
WeVillage
06.2015 - 09.2015
Assistant Special Education Teacher
Hillsboro School District
01.2015 - 01.2016
Owner & Operator
Tender Moments Preschool
01.2006 - 01.2014
Master of Teaching - SPED
Pacific University
Bachelor's Degree Of Science - Education
Eastern Oregon University
Associate Degree - Early Childhood Education
Portland Community College