Aimee Lange
Sturtevant,WI
Summary
Skilled Facilities Manager with talent for building relationships, directing maintenance workers and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills.
Overview
5
5
years of professional experience
Work History
Facilities Manager
Open Arms Assisted Living
Racine, WI
04.2023 - Current
- Assisted in developing policies and procedures for the Behavioral Health Unit.
- Organized events aimed at promoting public awareness of behavioral health issues within the community.
- Maintained current knowledge of best practices in the field of behavioral health services.
- Provided direct patient care, including assessment and evaluation of physical, mental and behavioral health.
- Provided crisis intervention services to individuals experiencing a behavioral health emergency.
- Educated staff members on evidence-based practices related to behavioral health care management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted seniors and their families in understanding the various levels of care available in senior living communities.
Process Handler
Ardagh Group
Burlington, WI
10.2022 - 03.2023
- Organized and maintained bottle inventory records.
- Inspected and tested bottles for defects such as cracks, chips, discoloration or foreign objects.
- Used precision measuring tools to check for correct size and shape of the bottle.
- Operated inspection machinery to detect any irregularities in the production process.
- Communicated with supervisors regarding defective products found during inspection process.
- Maintained cleanliness of work area by disposing of waste materials properly.
- Assisted in troubleshooting technical issues related to bottle inspection equipment.
Caregiver
Open Arms
06.2020 - 10.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Barista Shift Lead
Dunkin Donuts
09.2019 - 02.2020
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
High School Diploma -
Christian Liberty
05.2021
Skills
- Incapacitation Care
- Community Activities
- Attentive to People
- Companionship and Emotional Support
- Problem Identification
- PPE Usage
- Time Management
- Independent Thinking
- Heavy Lifting
Timeline
Facilities Manager
Open Arms Assisted Living
04.2023 - Current
Process Handler
Ardagh Group
10.2022 - 03.2023
Caregiver
Open Arms
06.2020 - 10.2022
Barista Shift Lead
Dunkin Donuts
09.2019 - 02.2020
High School Diploma -
Christian Liberty