Aimee Martin
Kemah,TX
Summary
Highly-motivated with 20 years of retail management experience and the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or as part of a team and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Sales Consultant
SGWS
League City, TX
09.2023 - Current
- Using Proof software , analyzed customer needs and preferences to identify opportunity's and recommend appropriate products .
- Provided detailed product information to customers, including prices, promotions and specific buy in opportunities.
- Created customized proposals for buyers based on their current needs / competitors sales patterns. Showed buyers these patterns using insights software .
- Resolved customer complaints and inquiries in a timely manner.
- Worked with counterparts to achieve company goals and increasing overall SGWS floor space .
- Developed and maintained relationships with new and existing clients to increase sales revenue and consistently meet / exceed sales objectives.
Beer & Wine Lead
H-E-B
League City, TX
03.2019 - Current
- Received and counted deliveries, recording data manually for inventory purposes.
- Stocked shelves and displays with new merchandise.
- Kept work areas clean, neat and organized for optimal productivity and customer / merchandiser safety.
- Operated lift and pallet jack to transport heavy loads.
- Lead by example and took responsibility and ownership of all actions .
- Forecasted customer demand for holiday and sales events to order necessary quantities .
- Review orders to verify attributes and quantities of merchandise.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Distributed daily tasks to appropriate employees and vendors to complete duties within expected time frames.
- Coordinated efficient restocking of merchandise to meet customer needs and promote consistent sales.
Store Manager
CubeSmart Self Storage
Pearland, TX
02.2015 - 10.2017
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Updated tenant and unit information to keep current in housing database.
Store Manager
Smoothie King
Webster, TX
04.2004 - 06.2009
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Supervised cash drawer balances and deposits of store receipts.
- Increased store sales by cross-selling complementary items.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Created engaging merchandise presentations to motivate impulse purchases.
Education
High School Diploma -
Deans Community High
Scotland, Uk05.2003
Skills
- Customer Service
- Business Development
- Retail Buying
- Vendor Relations
- Friendly and Outgoing
- Customer Relationship Management
- Reliable and Punctual
- Planning and executing events
Timeline
Sales Consultant
SGWS
09.2023 - Current
Beer & Wine Lead
H-E-B
03.2019 - Current
Store Manager
CubeSmart Self Storage
02.2015 - 10.2017
Store Manager
Smoothie King
04.2004 - 06.2009
High School Diploma -
Deans Community High