AIMEE PHILLIPS
Sacramento,CA
Summary
Dynamic professional with extensive experience in Auto Lending, excelling in procurement policies and title processing. Proven track record in business development and risk management, driving significant revenue growth. Adept at fostering customer relationships and delivering impactful training, ensuring operational excellence and compliance across teams.
Overview
27
27
years of professional experience
Work History
CREDIT BUYER/FUNDING/DMV SUPERVISOR
ELITE ACCEPTANCE CORP.
Sacramento, California
01.2016 - 05.2025
- Developed procurement policies to enhance efficiency and ensure compliance.
- Prepared closing documents, maintaining adherence to regulations.
- Organized title files within a digital management system for streamlined access.
- Trained new staff on title processing procedures and best practices.
- Conducted regular audits of title files for accuracy and completeness.
- Researched public records to update databases with property transfer information.
- Evaluated and improved current procedures related to title coordination as necessary.
BRANCH SUPERVISOR/FRONT DESK MANAGER
LOBEL FINANCIAL SERVICES
Sacramento, CA
01.2010 - 12.2015
- Business development with on-site and outside sales for our Dealers and customers.
- Underwriting-verifications and audit/risk management.
- Collections of titles, dealer unwinds and buy backs.
- Processing of payments and cash/check balancing.
- Training new hires for success.
- Inter-office I.T. work to support the company software.
- High volume, Dealer based office.
CREDIT MANAGER/ACCOUNTS RECEIVABLES
SILVERADO BUILDING MATERIALS
01.2009 - 01.2010
- Detailed and processed credit applications, accessed and analyzed credit reports and contractors licenses and verified applicants credit references.
- Generated billing for building materials, processed payments-cash handling and collected on delinquent accounts 30-90 days.
SENIOR BUYER / SENIOR FUNDER/REGIONAL TRAINER/BRANCH TRAINER
FIRESIDE BANK
01.1998 - 01.2008
- Responsible for driving in $500,000 in new business each month.
- Responsible for booking a minimum of $1 Million monthly, including thorough detailed investigation of each file submitted by internal and external customers.
- Performed verifications, including employment, income, housing and collateral values.
- Delivered superior customer service to business partners and team members.
- Responsible for traveling to various branches to cover operational needs and training for multiple positions on a regional level.
- Trained over 100 bank personnel on new lending software systems.
- Was heavily relied upon to deliver thorough and accurate training and development of branch personnel of multiple positions in line with the branch vision, with an emphasis on accuracy and superior internal and external customer service.
Education
Courses completed - English, Mathematics, Engineering, Applied Physics
College of San Mateo
Graduate -
Capuchino High School
Skills
- Procurement policies
- Title processing
- Risk management
- Business development
- Document preparation
- Customer relationship management
Classes And Awards
- Bullet Proof Manager, Certification, Development Series
- Volunteer work for San Bruno City Council Elections, Mayor Ed Simon
References
References available upon request.
Timeline
CREDIT BUYER/FUNDING/DMV SUPERVISOR
ELITE ACCEPTANCE CORP.
01.2016 - 05.2025
BRANCH SUPERVISOR/FRONT DESK MANAGER
LOBEL FINANCIAL SERVICES
01.2010 - 12.2015
CREDIT MANAGER/ACCOUNTS RECEIVABLES
SILVERADO BUILDING MATERIALS
01.2009 - 01.2010
SENIOR BUYER / SENIOR FUNDER/REGIONAL TRAINER/BRANCH TRAINER
FIRESIDE BANK
01.1998 - 01.2008
Courses completed - English, Mathematics, Engineering, Applied Physics
College of San Mateo
Graduate -
Capuchino High School