Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Aimee Ryan

Mountain Home,Texas

Summary

Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Branch Manager

Wells Fargo & Company
Ingram, TX
04.2016 - Current

I'm responsible for the overall success of the branch team. I lead with ethics, integrity and embrace diversity and inclusion.

Job duties include:

  • Hiring
  • Training
  • Scheduling Employees
  • Coaching and developing team members
  • Assisting customers to reach their financial goals

I serve as a model in providing exceptional customer service to our customers and share my knowledge of products and services Wells Fargo has to offer.

Personal Banker

Wells Fargo & Company
Ingram, TX
01.2011 - 03.2016

I assisted customer with their banking needs.

Job Duties Included:

  • Open new accounts (Checking, Savings, Time Accounts)
  • Submitting loan applications
  • Referring customers to Partners (Mortgage, Financial Advisor, Merchant Rep and Payroll Rep)

Store Manager

Wells Fargo & Company
Ingram, TX
03.2006 - 12.2010

Job duties include:

  • Hiring
  • Training
  • Scheduling Employees
  • Coaching and developing team members
  • Assisting customers to reach their financial goals

I serve as a model in providing exceptional customer service to our customers and share my knowledge of products and services Wells Fargo has to offer.

Service Manager

Wells Fargo & Company
Kerrville, TX
09.1999 - 03.2006

Job Duties Included:

  • Scheduling Employees
  • Following policies and procedures
  • Passing Internal Audits
  • Training Employees
  • Coaching Employees
  • Providing excellent customer service
  • Processing customer transactions (Deposits, Withdrawals, and Loan payments)

Teller Supervisor

Wells Fargo & Company
Ingram, TX
01.1997 - 09.1999

Job Duties Included:

  • Scheduling Employees
  • Following policies and procedures
  • Passing Internal Audits
  • Training Employees
  • Coaching Employees
  • Providing excellent customer service
  • Processing customer transactions (Deposits, Withdrawals, and Loan payments)

Safe Deposit Clerk

Norwest Bank
Ingram, TX
01.1996 - 01.1997

Job Duties Included:

  • Providing customer service
  • Entering credit report data
  • Assisting Banker with daily activities
  • Entering referral credit

Teller

Norwest Bank
Kerrville, TX
05.1994 - 12.1995

Job Duties Included:

  • Providing great customer service
  • Balancing teller cash drawer and vault
  • Processing customer transactions (Deposits, Withdrawals, Loan payment, Bond redemption, and processing collections)

Education

Accounting

Blinn College
Bryan/College Station TX

Accounting

UTSA
San Antonio, TX

Skills

  • Customer Service
  • Sales Support
  • Strategy Development
  • Operational Reporting
  • Service-Oriented
  • Team Building Leadership
  • Sound Judgment
  • Critical Thinking

Affiliations

Member of the 1st Thursday Group in Ingram Tx

Certification

Licensed Series 6

Insurance License

Notary Public

Timeline

Branch Manager

Wells Fargo & Company
04.2016 - Current

Personal Banker

Wells Fargo & Company
01.2011 - 03.2016

Store Manager

Wells Fargo & Company
03.2006 - 12.2010

Service Manager

Wells Fargo & Company
09.1999 - 03.2006

Teller Supervisor

Wells Fargo & Company
01.1997 - 09.1999

Safe Deposit Clerk

Norwest Bank
01.1996 - 01.1997

Teller

Norwest Bank
05.1994 - 12.1995

Accounting

Blinn College

Accounting

UTSA
Aimee Ryan