Pediatric care professional with proven track record of supporting clinical operations and providing compassionate care to young patients. Known for strong collaborative skills, seamlessly integrating into healthcare teams to deliver high-quality care. Ensures accurate medical documentation and adapts to dynamic clinical environments with ease.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Lead Pediatric Medical Assistant
Austin Regional Clinic
Kyle, TX
03.2023 - Current
Key Responsibilities
Lead nursing and clinical staff to ensure high-quality care, protocol adherence, and efficient clinic operations.
Oversee staffing, scheduling, training, evaluations, coaching, and participation in hiring and onboarding.
Support patient care by rooming patients, taking vitals, preparing for exams, administering medications within scope, and performing diagnostic tests documented in EPIC.
Manage medication refills, vaccine ordering, storage, tracking, and inventory coordination.
Review triage calls, refill requests, and lab results; communicate updates and provide patient education.
Maintain stocked, clean exam rooms and monitor supply inventory.
Ensure compliance with OSHA, HIPAA, company policies, and clinic protocols.
Evaluate clinical performance, provide feedback, and coordinate corrective actions with leadership and HR.
Communicate key updates, collaborate across departments, and represent the clinic in Nursing Operations meetings.
Pediatric Lead Medical Assistant
Beansprout Pediatrics
Austin, TX
07.2021 - 03.2023
Roomed patients efficiently, gathered complete medical histories, and prepared them for examinations.
Recorded vital signs with accuracy to support provider assessment.
Administered vaccinations per protocol, ensuring proper technique and patient education.
Performed heel and finger sticks for blood collection with correct handling and minimal discomfort.
Conducted point-of-care tests (COVID-19, flu, strep, UA) and delivered timely, accurate results.
Managed triage calls, assessed patient needs, and directed appropriate next steps.
Communicated test results clearly and compassionately, guiding patients on follow-up care.
Coordinated appointment scheduling to maintain efficient clinic flow.
Monitored and replenished medical supply inventory to support daily operations.
Led and mentored medical assistants, providing training, guidance, and workflow support to uphold high standards of care.
Pediatric Medical Assistant /Front and Back Office Lead Medical Assistant at Pediatricz NowPediatric Medical Assistant /Front and Back Office Lead Medical Assistant at Pediatricz Now