Aimee Whitaker
Stanfield,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Account Specilist
SteriCube, Inc
06.2024 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Continued to maintain relationships with vendors, SPD, and OR staff involving surgical trays being sterilized via SteriCube.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Expanded customer service to additional vendors to provide service via SteriCube.
Field Account Specialist
Crosslink Orthopedics
01.2023 - 05.2024
- On-Site Specialist for SteriCube.
- Maintained logs for upcoming surgical procedures, working alongside vendors, SPD staff, and OR staff of cases being sterilized via SteriCube
- Instrumental in building the account from installation, and now averaging 50 cases a week via SteriCube.
Surgical Services Equipment Manger
Atrium Health Mercy Hospital
11.2021 - 01.2023
- Managed repairs and worked closely with vendors to minimize inventory downtime.
- Educated and managed staff on best practices in use and maintenance of equipment inventory.
- Inspected and checked outgoing orders for quality control.
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Stayed up-to-date on contracts with vendors and submitting quotes for capital budgets
Operating Room Liasion
Atrium Health Mercy Hospital
01.2018 - 11.2021
- Lead tech responsible for picking instruments for same day and next day surgeries.
- Ensuring staff of complete case carts and anticipating needs of surgical procedures.
- Heavily involved with orthopedic surgery, including joint replacement/revision, sports, spine, and trauma.
- Maintained relationships with surgeons and reps on status of vendor trays for upcoming surgeries.
Sterile Processing Supervisor
Atrium Health Mercy Hospital
06.2017 - 01.2018
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
- Identified parameters and sterilization method required for each item to be sterilized.
- Verified and maintained proper documents and records for sterilization.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Responsible for ensuring and prioritizing next day procedures would have all surgical trays for cases.
Education
High School Diploma -
Mountain Heritage High School
Burnsville06.2005
Certification
Certified Sterile Processing Technician - CBSPD- Expires August 2026
Timeline
Field Account Specilist
SteriCube, Inc
06.2024 - Current
Field Account Specialist
Crosslink Orthopedics
01.2023 - 05.2024
Surgical Services Equipment Manger
Atrium Health Mercy Hospital
11.2021 - 01.2023
Operating Room Liasion
Atrium Health Mercy Hospital
01.2018 - 11.2021
Sterile Processing Supervisor
Atrium Health Mercy Hospital
06.2017 - 01.2018
High School Diploma -
Mountain Heritage High School