Aimee Alexandra Tejera
Sunhealers, The Frequency Witch, Periwinkle Patch
Fort Lauderdale,FL
1
Language
25
years of professional experience
Detail-oriented professional with expertise in office administration and record-keeping. Recognized for exceptional customer service and ability to streamline processes, contributing to improved team dynamics and operational success.
Work History
Administrative Assistant
2 Years 9 Months- Developed and maintain filing systems to ensure efficient document management.
- Assist in the preparation of student resources.
- Assisted in the preparation of training materials and student resources.
- Implemented office procedures to enhance operational efficiency and support team goals.
- Provide exceptional customer service to students, addressing inquiries promptly and professionally.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organize office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Maintain confidentiality of sensitive information, adhering strictly to data protection regulations.
- Enhance communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Manage filing system, entered data and completed other clerical tasks.
- Manage phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assist coworkers and staff members with special tasks on a daily basis.
- Helped to oversee and manage the Registrar and Student Service department.
- Take, handle and log in all forms of payments.
Business Owner
5 Years- Oversaw financial management, including budgeting, forecasting, and expense tracking for sustainable profitability.
- Coordinated marketing campaigns that increased brand visibility and attracted new customers through social media channels.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the family.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Operated a busy shop on Etsy.
- I am a highly creative individual and am constantly coming up with new ideas or concepts to expand the business.
- Secured opportunities for business growth by partnering up with local business who use our products. We have been baking muffins and creating gift baskets for a school for the past year for our family business, Periwinkle Patch. The kids help in the packaging process and of course taste testing =)
- Ordained Minister and wedding officiant.
- Medicine Woman
- Created and manage 2 personal business websites
Front Desk Receptionist
19 Years 4 Months- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new reception staff on operational procedures and customer service standards.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled, coordinated and confirmed appointments and meetings.
- Helped increased business revenue by upselling products to the clients.
- I maintain my position with the company as a flexible position as back-up, and to cover when the receptionist or assistant is sick or needs time off for vacation.
Personal Assistant & Customer Service
4 Years 5 Months- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Kept detailed track of household and maintenance inventory and schedules.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Fulfilled, packaged, and shipped orders out.
- Performed oracle card readings during spiritual fairs.
- Performed smudging rituals by personal appointments or during spiritual community events.
- Prepared classes on spiritual topics.
- Facilitated the flow and organization of various spiritual workshops and guests.
- Assisted in traveling for spiritual events consisting of set-up, overseeing the booth, selling products and services, promoting the business and packing up afterwards.
Education
High School Diploma
Full Specialist License
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Microsoft Excel
Microsoft outlook
Clerical support
Critical thinking
Documentation and recordkeeping
Office management
Professional communication
Database entry
Scheduling and calendar management
Dedicated team player
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
JT's Cut's Academy
11.2023 - CurrentRead More
Business Owner
Sunhealers, The Frequency Witch, Periwinkle Patch
08.2021 - CurrentRead More
Personal Assistant & Customer Service
My Energy Place & Unique Image
05.2011 - 10.2015Read More
Front Desk Receptionist
Beauty & the Barber
02.2002 - 06.2021Read More
Banche Ely High
High School Diploma
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Florida Barber Academy
Full Specialist License
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