Aimen Ali
New York
Summary
Qualified Product Designer with solid background in coordinating business systems and optimizing workflow processes. Known for implementing efficient solutions and enhancing operational productivity. Demonstrated expertise in data analysis and project management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Systems Coordinator
The Whitney Museum of American Art
03.2019 - Current
- Analyze membership and visitor-driven data to create actionable insights for membership and advancement teams, optimizing the customer experience
- Collaborate with the advancement and visitor services teams to streamline gift processing workflows, improving team efficiency and accuracy
- Develop data visualizations and reports that provide insights into visitor trends and membership growth
- Work with stakeholders to design user-centered solutions for the museum's digital platforms, focusing on usability and accessibility
- Lead cross-functional teams to enhance customer service workflows, improving response times and satisfaction
ESL Teacher (Online)
Alo7
08.2017 - 01.2019
- Taught English as a second language to international students, focusing on reading comprehension, grammar, debate, and both academic and conversational speaking
- Conducted personalized learning sessions through small group interactions and one-on-one online lessons
- Regularly communicated with parents of Southeast Asian students to provide progress updates and discuss learning strategies
- Designed lesson plans to cater to individual learning needs and goals, fostering an engaging and supportive online learning environment
Technology Consultant I
FIS
05.2015 - 07.2017
- Coordinated between clients and software developers to ensure alignment on technical requirements, supporting auto finance companies during client conversion projects
- Provided data analysis and reporting on program rejects, helping clients resolve issues and optimize program flow
- Collaborated with cross-functional teams to translate client needs into technical solutions, improving client satisfaction and operational efficiency
Education
Master of Arts - Art History
City College of New York
New York, NY05-2022
Bachelor of Arts - Business Economics
Hendrix College
Conway, AR05-2015
Skills
- User training
- User acceptance testing
- Data analytics
- Product design
- Wireframing and prototyping
- Mockups and prototypes
- Design thinking
- Design process
- Interaction design
- Visual design
- Adobe creative suite
Certification
- Teaching English as a Foreign Language (TEFL) Certification
- UX/UI Designer Design Lab 2023
Languages
Hindi
Professional Working
French
Limited Working
Interests
- Experimenting with different creative mediums, like watercolors, oils, and digital, to expand skills and techniques
- Crafting and DIY Projects
- Graphic Design
- Drawing and Painting
- I enjoy cooking for friends and family gatherings
Timeline
Business Systems Coordinator
The Whitney Museum of American Art
03.2019 - Current
ESL Teacher (Online)
Alo7
08.2017 - 01.2019
Technology Consultant I
FIS
05.2015 - 07.2017
Master of Arts - Art History
City College of New York
Bachelor of Arts - Business Economics
Hendrix College
Similar Profiles
Edin JahjagicEdin Jahjagic
Senior Engineering Manager at Whitney Museum Of American ArtSenior Engineering Manager at Whitney Museum Of American Art
Addie TomlinsonAddie Tomlinson
Protection Services Member at Crystal Bridges Museum of American ArtProtection Services Member at Crystal Bridges Museum of American Art
Benjamin WoolfordBenjamin Woolford
Preparator at Eiteljorg Museum of American Indians and Western ArtPreparator at Eiteljorg Museum of American Indians and Western Art