Aimen Jawed

Senior Living Advisor – Texas Region

• Manage senior living advisory sales across Texas, guiding families on independent living, assisted living, and memory care placements.
• Consistently exceed regional placement and revenue targets, generating approximately $4.2M annually from ~35 move-ins per month.
• Conduct high-volume inbound and outbound calls while maintaining compliance and exceptional client experience standards.
• Track and optimize performance metrics including call volume, conversion rates (~40%), and placement efficiency.
• Build trust with families through empathetic, solution-driven guidance during sensitive life transitions.

Senior Living Advisor – National Team (U.S. & Canada)

• Selected for the national team based on top performance, supporting families across the U.S. and Canada.
• Conducted 100+ outbound calls daily, achieving placement conversion rates of 35–40%.
• Ranked consistently in the top 10% of national advisors for placement volume and revenue generation.
• Mentored new advisors on consultative sales, discovery calls, urgency-building, and closing techniques.
• Contributed to $2M+ annual national revenue in senior living placements.

Senior Living Counselor

• Served as the first point of contact for families beginning their senior care journey.
• Conducted comprehensive needs assessments to determine care level, budget, and geographic preferences.
• Provided ongoing support and education to families, easing concerns and building trust.
• Quickly promoted due to top-tier placement performance and client satisfaction scores.
• Conducted 100+ outbound calls daily while maintaining high conversion rates.
• Recognized as a Top Performer for placement achievements and revenue generation.
• Mentored new advisors on discovery calls, urgency-building, and closing techniques.

Senior Living Counselor | Nov 2020 – 2021

• Served as first point of contact for families beginning the senior care journey.
• Conducted needs assessments to determine care level, budget, and location.
• Quickly promoted due to strong sales performance and client satisfaction results.
• Assessed available resources regularly to optimize budget allocations across various departments in the facility.
• Provided ongoing support for family members during their loved ones'' transition into senior living communities, easing concerns and building trust.

• Drove B2B inside sales across multiple industries, consistently exceeding sales quotas by 15–20%.
• Built and managed a corporate sales pipeline averaging $1.5M+ annually in qualified opportunities.
• Led consultative sales engagements with HR leaders and senior decision-makers, aligning talent and recruitment solutions to business needs.
• Maintained accurate Salesforce CRM data and delivered weekly pipeline forecasts to leadership.
• Partnered with account managers to close mid- to large-size B2B deals, improving overall win rates and client retention.
• Supported onboarding and coaching of new sales hires, contributing to faster ramp-up and team performance.

• Provided high-volume customer support while promoting approved retail banking products and services in accordance with internal policies.
• Handled 70+ inbound and outbound calls daily, meeting or exceeding service quality, accuracy, and productivity standards.
• Supported branch sales objectives through compliant upselling and cross-selling of credit cards, personal loans, and savings products.
• Addressed customer inquiries and service issues with professionalism and empathy, contributing to improved customer satisfaction and retention.
• Collaborated with branch sales teams to identify appropriate cross-selling opportunities and support revenue growth initiatives.
• Maintained composure and professionalism in high-pressure situations while ensuring accurate transaction handling and issue resolution.