Experienced in retail, customer service, social media management, and behavioral health, seeking to leverage expertise in a collaborative team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
REGISTERED BEHAVIORAL TECHNICIAN
Action Behavior Center
02.2024 - Current
Compassionate and dedicated Registered Behavioral Technician with extensive experience in implementing individualized treatment plans for children with autism spectrum disorder.
Skilled in collecting and analyzing data to track patient progress and make necessary adjustments to behavioral interventions.
Strong ability to collaborate with interdisciplinary teams to ensure a comprehensive approach to patient care.
Take daily data on each child's behavior and progress
Write reports and stay in communication with parents
Help with behavior plans and reinforce goals during sessions
Support CAA's (Clinical Administrative Assistants) by helping with communication for the whole team
Assist the manager by answering calls and helping with coordination when needed
Stay flexible and help out wherever I'm needed in the clinic
Social Media & Customer Engagement Manager
Sabila Beauty
04.2022 - Current
Directed social media initiatives through daily live sessions for product promotion and customer interaction.
Developed engaging content that emphasized Fajas and drove traffic to SabilaBeauty.com.
Addressed customer inquiries, resolved issues, and fostered positive relationships.
Coordinated package preparation and shipping to achieve accurate delivery timelines.
Handled disputes and transactions, reinforcing customer trust in the business.
LEAD KIDS SPECIALIST
Living spaces
03.2023 - 01.2024
Expert in collaborating with parents, educators, and community organizations to enhance children's well-being.
Experienced in training and supervising staff in best practices for child interaction and safety protocols.
Helped lead the kids' play area and kept the environment safe and clean
Handled transactions and made sure each child was signed in and out properly
Used Microsoft to make daily and weekly reports
Called and texted parents when their child's time was up
Worked closely with the team to make sure everything ran smoothly
Took initiative to keep the area organized and running efficiently
COORDINATOR
Marshalls
02.2021 - 01.2023
Strong analytical skills, capable of identifying challenges and proposing effective solutions.
Experienced in coordinating projects, meetings, and training to ensure seamless execution.
Oversaw different departments and helped things stay on track
Worked on department projects and supported team members when they needed help
Helped with unloading trucks and organizing merchandise
Stepped in to back up any department that needed support
Used Microsoft for tasks like schedules and reports
Communicated with both customers and team leads to keep things running smoothly