Chakila Diggs-Barrett
Rosenberg,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, auditing and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Action Behavior Centers
Sugar Land, TX
04.2024 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Adapted instructional materials based on client performance data, ensuring continued progress toward goals.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Consistently met compliance requirements by maintaining up-to-date certifications and trainings.
- Provided compassionate care while addressing clients'' unique needs and preferences.
- Maintained accurate records, contributing to the overall success of treatment plans.
Credentialing Coordinator
Deans Professional Services
Houston, TX
02.2023 - 10.2023
- Audits on documentation expiration dates, communicating with correct personnel to submit files prior to expiration on I9 and E-Verify cases.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Assisted with managed care auditing processes and performed internal file audits.
- Prepared records for site visits and file audits.
- Utilized well-developed active listening, interpersonal and communication skills in collaborating with diverse individuals each day.
- Performed primary source verifications such as criminal histories, licenses and board certifications.
- Facilitate the Orientation experience in a professional and timely manner (in person or over the phone)
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Completion of specific Industry and Occupation compliance according to accreditations / licensure.
- Verified documentation against compliance standards and communicated deficiencies to resolve issues.
- Followed up with licensees to verify adherence to requirements.
- E-verify and I9 completion prior to Orientation
- Verification of On-boarding Procedures & completion of the on-boarding requirements.
- Maintains privacy, confidentiality, security, and integrity of applicant, client and organizational data.
Human Resources Assistant
Girling Community Care
Bellaire,TX
06.2020 - 02.2023
- Supporting HR functions with day to day operations and duties
- Providing clerical and administrative support to Corporate Human Resources Department
- Compiling and updating new employee records and maintaining current employee files
- Assist branch staff with HR related matters
- Completed audits on documentation expiration dates, communicating with correct personnel to submit files prior to expiration on I9 and E-Verify cases.
- Performed Criminal History, OIG, EMR, and Debarred vendors checks, and compiled I9, E-Verify, Self Identify and W4 documentation
- Organized new employee orientation schedules for new hires.
- Assisted with on-boarding process of 50 + new hires in monthly.
HR Coordinator /Administrative Assistant
Fort Bend Hospice and Palliative Care
Katy,TX
06.2018 - 06.2020
- Serves as primary point of contact for employees on HR policies and practices, recruitment process, time off policies and employee relations issues
- Compiled Criminal History, OIG, EMR, I9, E-Verify and W4 documentation
- Maintain, track and compile required data for compliance reports
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Maintained human resources information system and kept employee files up to date and accurate.
- Onboard new hires/conduct exit interviews for departing employees
- Ensure compliance of all company, federal and state policies.
- Audits of I9, E-Verify, and background checks on employee files to ensure accuracy for state survey review
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Staffing Coordinator
Texas Home Health
Wharton,TX
05.2013 - 11.2016
- Processed payroll for office staff, special attendants and care partners
- Interviewed, hired and mentored over 50+ new personnel monthly and oversaw all staffing operations.
- Advertised job opportunities through attending Workforce Solutions events and posting open positions in social media platforms, Workforce Solutions job boards and Facebook media outlets.
- Completed human resource operational requirements by scheduling and assigning employees.
- Audits on documentation expiration dates, communicating with correct personnel to submit files prior to expiration on I9 and E-Verify cases.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Developed and facilitated new-hire orientations.
- Audited personnel records to support recordkeeping accuracy for background checks, I9, OIG, EMR and E-Verify.
Education
Nursing Assistant Diploma -
Jubilee Medical Academy
High School Diploma -
Boling High School
05.2003
Skills
Personnel Reports Preparation
- Employee Interviews and Onboarding
- Company Policies and Procedures Training
- Office Management
- Employee Data Record Keeping
- HR Policies and Corporate Compliance
- Proficiency in Microsoft Office Software
- License Verifications
- Re-Credentialing Processes
- Knowledgeable in USA Facts, Kress, Scout Logic and Pre-Check Background vendors
- Effective Written and Verbal Communication
- Records and File Management
Certification
RBT-24-352866
Timeline
Registered Behavioral Technician
Action Behavior Centers
04.2024 - Current
Credentialing Coordinator
Deans Professional Services
02.2023 - 10.2023
Human Resources Assistant
Girling Community Care
06.2020 - 02.2023
HR Coordinator /Administrative Assistant
Fort Bend Hospice and Palliative Care
06.2018 - 06.2020
Staffing Coordinator
Texas Home Health
05.2013 - 11.2016
Nursing Assistant Diploma -
Jubilee Medical Academy
High School Diploma -
Boling High School