Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aindrea Christian

Center Barnstead,NH

Summary

Detail-oriented team player with strong organizational skills, adept at managing multiple projects simultaneously while maintaining a high level of accuracy. Able to effectively prioritize tasks and collaborate with team members to achieve project goals efficiently. Demonstrated ability to adapt to changing priorities and deadlines in fast-paced environments, ensuring timely and successful project completion. Passionate about delivering high-quality work and contributing to the overall success of the team.

Overview

13
13
years of professional experience

Work History

Senior Certified Pharmacy Technician

PillPack By Amazon Pharmacy
08.2016 - 04.2025
  • Demonstrate ability to work as an effective team member.
  • Demonstrate organization skills and attention to detail.
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality.
  • Communicate with prescribers to verify medication dosages, refill authorizations and patient information.
  • Answer patients' questions and troubleshoot prescription issues.
  • Review and verify customer information and insurance provider information.
  • Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consult with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assist customers in modifying patient profiles to include current information such as medications and demographic information.
  • Perform various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicate with patients by telephone and email in regards to their insurance and/or billing questions.
  • Research missing and incomplete information resulting in billing errors and denials.
  • Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.

Guest Service/Dispatch Representative

FlightCar
06.2015 - 05.2016
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Managed over 50 calls and emails per day.
  • Managed multiple tasks in high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Concierge Specialist

Circles
04.2012 - 04.2013
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Created over 50 customer service requests per day.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

GED -

Manchester High School West
Manchester
10.2014

Skills

  • Good judgment and independent decision-making skills
  • Strong organizational skills
  • Detail oriented
  • Willingness to learn and quick to catch on
  • Highly dependable
  • Excellent attention to detail
  • Ability to effectively communicate with customers/clients
  • Proficient in MS Office
  • Self-directed

Timeline

Senior Certified Pharmacy Technician

PillPack By Amazon Pharmacy
08.2016 - 04.2025

Guest Service/Dispatch Representative

FlightCar
06.2015 - 05.2016

Concierge Specialist

Circles
04.2012 - 04.2013

GED -

Manchester High School West

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